911 Technology Specialist

2 weeks ago

Dartmouth, Canada Province of Nova Scotia Full time

**Department**:Municipal Affairs and Housing

**Location**:DARTMOUTH

**Type of Employment**:Permanent

**Union Status**:NSGEU - NSPG

**Closing Date**:7/12/2023 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
The Nova Scotia Emergency Management Office (NSEMO), a division of the Department of Municipal Affairs and Housing, aims to enhance the safety and security of Nova Scotians, their property, and the environment by providing a prompt and coordinated response to an emergency. NSEMO serves as the provincial office which oversees both emergency management and the provincial 911 system.

Nova Scotia’s 911 system operates on a province-wide basis and is a collaborative model comprised of many different partner agencies. Coordination and alignment of processes with our partners is a key factors in the stable and effective 911 system currently available to those in need of assistance.

**About Our Opportunity**:
The 911 Technology Specialist is responsible for managing the effective provincial operation and maintenance of all information technology infrastructure associated with the delivery of the province's 911 emergency services system.

In this role, you will be responsible for contract oversight with respect to technology hardware and software operations and maintenance provided by outside vendors. Additionally, you will provide advice to other team members and the EMO management team on all information technology issues.

This position provides you with an opportunity to work closely with technology vendors and various telecommunications carriers to lead programs and proactively manage the risk of technology failure and provide high-level guidance and direction in the resolution of troubles relating to 911 operations.

**Primary Accountabilities**:
The majority of your work will include liaising with contracted vendors, the 911 network providers, and 911 center management to ensure that the 911 technology is operating to design/ performance standards and that all repairs or troubles are reported, tracked, and attended to in accordance with provincial operational standards, contracts or service agreements. You can also expect to:

- Participate in the delivery and implementation of standards, policies, and procedures to meet current and future 911 service delivery requirements.
- Attend working groups and steering committees within the 911 industry at the Provincial, National, and International levels,
- Provide project management and advisory support to information technology projects.
- Research and review external telecommunications technologies and work to help integrate technologies safely and seamlessly into 911 operations,
- Provide support, advice, and direction to EM0/911 staff with respect to non-routine technology and telecommunications issues

**Qualifications and Experience**:
This may be the right opportunity for you if you have completed a Bachelor's Degree in Information Technology and have three (3) years of related experience, or have graduated from a recognized Information Technology Program with three (3) years and 6 months of related experience, or an equivalent combination of training and experience may be acceptable.

It is highly desirable if you have training or experience relating to 911 technology.

It is essential that you:

- have highly developed communications skills (both written and verbal) to liaise with outside vendors and telecommunications providers and maintain an effective communication link between outside parties and EMO when troubleshooting highly technical technology issues.
- are knowledgeable and have working experience in multiple computer technology environments including networking and telecommunications
- have the ability to design and troubleshoot highly technical systems with no measurable allowance for failure using the latest technology

Working knowledge of Provincial and Departmental standards and procedures on information technology as it relates to 911 and EMO operations is considered an asset. The ability to develop standards and specifications for hardware and software to meet current and future requirements will also be considered an asset.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

**Equivalency**:
**Salary Information**:
PR 14
- $2,640.65 - $3,215.50

**Benefits**:
Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation, and Employee and Family Assistance Programs. Click** **here to learn more about our various benefits offerings and eligibility criteria.

**Working Conditions**:
This role is in a fast-paced decision-making environment. Your normal work week is 35 hours/week, 7 hours/day. This role do

  • Technology Support Specialist

    4 weeks ago

    Dartmouth, Canada SITECH Mid-Canada Ltd. Full time

    **Survey Technology Support Specialist** We have an immediate opening for a SITECH Technology Support Specialist, operating from our Dartmouth location. SITECH Eastern Canada Ltd. operates within a team-oriented atmosphere that places a strong emphasis on customer satisfaction. The Technology Support Specialist is responsible for actively supporting all of...

  • Hazard Risk

    4 weeks ago

    Dartmouth, Canada Halifax Regional Municipality Full time

    **Job Posting** - **Hazard Risk & Vulnerability Assessment (HRVA) Specialist** in Community Safety. - The HRVA Specialist is responsible for the coordination of Halifax Regional Municipality’s Hazard Risk & Vulnerability Assessment (HRVA) and working with HRM's Emergency Management Division and Environment & Climate Change division to ensure the HRVA is...

  • Safety Reporting Specialist

    6 days ago

    Dartmouth, Canada Medavie Health Services Full time

    Position Type: Permanent Closing date: Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS)...

  • Technology Services Group Specialist

    3 days ago

    Dartmouth, Canada UPS Full time

    JOB SUMMARY This position provides customers with deployment and support services for UPS approved technology products. The incumbent supports internal and external customers and UPS Information Technology (IT) infrastructure. This position conducts hardware and software planning, performs network management and administration, and provides technical advice...

  • Marine Technical Specialist

    4 weeks ago

    Dartmouth, Canada IORE Full time

    **Marine Technical Specialist** **COVE** **Halifax, Nova Scotia** **Who is COVE?** Since its inception in 2018, COVE has dedicated itself to fostering collaboration among individuals, concepts, resources, and assets to drive solutions and sustainable advancement within Canada's marine sector. At the forefront of building a thriving network, COVE has played...

  • Learning Systems and Technology Analyst

    4 weeks ago

    Dartmouth, Canada Fleetway Engineering Full time

    LEARNING SYSTEMS AND TECHNOLOGY ANALYST We Are Fleetway! We believe Canada’s maritime fleets need to be reliable and fit for purpose, with crews that are fully trained and supported. We work as a trusted technical partner during design, construction, in-service, and end of life. We are proud to deliver quality professional technical services including...

  • Technical Data Specialist

    6 days ago

    Dartmouth, Canada Fleetway Inc. Full time

    **TECHNICAL DATA SPECIALIST - DARTMOUTH, NS (HYBRID)** **We Are Fleetway!** We believe Canada's maritime fleets need to be reliable and fit for purpose, with crews that are fully trained and supported. We work as a trusted technical partner during design, construction, in-service, and end of life. We are proud to deliver quality professional technical...

  • Children's Specialist

    1 week ago

    Dartmouth, Canada Halifax Public Libraries Full time

    Halifax Public Libraries invites INTERNAL applications for the part-time, term position of Children's Specialist located at Woodlawn Public Library. This is the result of a job share. This is a unionized position. Preference will be given to internal applicants from the NSUPE Local 14 bargaining unit. Halifax Public Libraries is an inclusive employer...

  • Obsolescence Management Specialist

    3 days ago

    Dartmouth, Canada Lockheed Martin Canada Full time

    Reporting to the Integrated Logistics Support (ILS)/Sustainment Engineering Manager, the Obsolescence Management Specialist will perform the following duties: - Review and evaluate current obsolescence management processes - Lead implementation of obsolescence management tools and processes - Work with program teams, supply chain and product leads to...

  • Marine Electrical Systems Technical Specialist and Life Cycle Materiel Manager

    4 weeks ago

    Dartmouth, Canada Thales Canada Full time

    Location: Halifax, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Position...

  • Marine Electrical Systems Technical Specialist and Life Cycle Materiel Manager

    4 weeks ago

    Dartmouth, Canada Thales Canada Full time

    Location: Halifax, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Position...

  • Information Management Specialist

    7 days ago

    Dartmouth, Canada Weir Group Full time

    Information Management Specialist - NETE Weir Marine Engineering (WME) Dartmouth, Nova Scotia On-Site - Hybrid Purpose of Role: This is a senior role and is very technical. It involves producing written artefacts and presenting them to senior personnel. The individual must be able to interpret requirements into technical solutions that meet the needs of...

  • Team Lead

    4 weeks ago

    Dartmouth, Canada CABCO Communications Group Full time

    As our business grows, Cabco is seeking a Communications Cabling Team Lead to work out of Dartmouth. A self-starter with a passion for technology, you are comfortable working independently and leading on-site in a collaborative, goal-oriented atmosphere. You have a reputation for being reliable, customer-focused and approach your daily work in an efficient,...

  • Communications & Desktop Publishing Assistant

    5 days ago

    Dartmouth, Canada Northwood Full time

    Since 1962, Northwood has led the way as Nova Scotia's most dynamic continuing care organization committed to innovation and change. Northwood is the largest not-for-profit continuing care organization in Atlantic Canada and is recognized both here at home and across Canada as an extraordinary example of the power of social justice, but we like to call it...

  • Communications & Desktop Publishing Assistant

    5 days ago

    Dartmouth, Canada Northwoodcare Inc. Full time

    Since 1962, Northwood has led the way as Nova Scotia’s most dynamic continuing care organization committed to innovation and change. Northwood is the largest not-for-profit continuing care organization in Atlantic Canada and is recognized both here at home and across Canada as an extraordinary example of the power of social justice, but we like to call it...

  • Team Lead

    3 weeks ago

    Dartmouth, Canada Cabco Communications Full time

    CABCO Communications Group is the longest-running, independent communications infrastructure provider based in the Maritimes. Our track record can be directly attributed to our team’s experience, enthusiasm and commitment. CABCO provides a full range of technology communications products and services including Managed and Cloud Services, Telephone,...

  • Manufacturing Engineer

    7 hours ago

    Dartmouth, Canada Ultra Electronics Group Full time

    Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on...

  • Production Systems Specialist

    4 weeks ago

    Dartmouth, Canada Konica Minolta Full time

    Responsibilities: - Maintain and repair Production systems and resolve customer printing issues - Maintain effective relationships with customers and sales - On-site service of MFPs - Maintain parts and call management as well as accurate records to achieve KPI targets - Responsible to learn new technologies, maintain accurate records and assist other team...

  • Production Specialist

    2 weeks ago

    Dartmouth, Canada Lifetouch Full time

    **Description** At Shutterfly, we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge...

  • Assembler Tech

    6 days ago

    Dartmouth, Canada Ultra Electronics Group Full time

    Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on...