Front Desk Receptionist

2 months ago

Kingston, Canada The Cataraqui Cemetery Company Full time

**Front Desk / Receptionist**

**The Cataraqui Cemetery Company** is a leading provider of cemetery, funeral, cremation, and monument services. We are recognized for our exceptional staff, comprehensive services, and corporate stability and successful not for profit organizational model.

**What makes us different**
We provide a full range of bereavement related services including; cemetery and interment services, funeral services, cremation services, as well as monument design and installation services**.**
- offering families and individuals comprehensive services that are suited to individual needs and budgets.

**Position Summary**

**Hours**: Monday thru Friday, 8:30am to 5:00pm daily. Full/open availability is required for this fixed schedule.

**Wages**: Starting at $17.00 /hr. Hourly rate is open to negotiation based on relevant experience and skills.

**Term**: Permanent, Full time

**Essential/Core Functions**:

- Welcomes and greets visitors entering the office as a first point of contact; Uncovers client need and directs them to appropriate team members if available;
- Answers general visitor questions regarding locations of interments sites, and provides directions to visitors when applicable;
- Provides information to community stakeholders and funeral homes as needed or requested within a set time frame;
- Assists in resolving issues with clients, visitors or other parties by guiding them to the appropriate staff or resources;
- Assists with daily clerical tasks including file searches and record searches;
- Maintains organization within files, and performs data entry as directed;
- Maintains, coordinates and organizes the company schedule for interments, staff availability and whereabouts;
- Performs other duties clerical or client service duties as assigned.

**Essential / Core Competencies**
- Must be fluent in English (Oral and Written);
- Must demonstrate above average numeracy and literacy skills
- Must demonstrate above average levels of both personal and corporate professionalism in all tasks and duties;
- Must be proficient with MS Office 360 (Outlook, Word, Excel), and web searches;
- Must be able to proficiently operate a fax/copier/scanner work hub, as well as a multi line phone system and other common office equipment;
- Must have excellent time management and organizational skills;
- Must regularly demonstrate above average soft skills (communication, teamwork, problem-solving, critical thinking, decision making, adaptability, resourcefulness, self awareness, awareness of surroundings and of others, awareness of situations)
- Must regularly demonstrate above average customer service and client interactions
- Dess code is business or business casual.

**To Apply**:
**or**

**Job Types**: Full-time, Permanent

**Salary**: From $17.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person

Application deadline: 2023-07-28
Expected start date: 2023-07-24

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