Head of Technology

1 month ago

Waterloo, Canada Equitable Full time

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.

**Position Title**: Head of Technology - Individual Insurance

**Reports To**: Executive Vice-President, Information Technology and Chief Information Officer

**Department**: Individual Insurance

**Term**: Permanent Full-Time

**Work Arrangements**: We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately November 2023), coming into the office a minimum of 2 days per week, every other week on designated days.

Equitable recognizes technology and digital modernization as a priority and a key business driver and invests strategically in product development that will service the company’s distribution systems. Overseeing a multi-million-dollar budget, the Head of Technology, Individual insurance will provide the leadership for developing and implementing such integral products and technology solutions for the Individual Division. As a high caliber technology executive, this individual will inspire, coach, train and develop multi-disciplinary teams of dedicated IT professionals to deliver overall company results.

**What you will be doing**:

- Provide direct strategic and operational leadership of cross-functional teams to identify, prioritize, plan and implement technology and digital modernization initiatives consistent with business needs and expectations
- Provide the primary leadership role in architecture, design and use of advanced technology solutions
- Provide leadership in the development and monitoring of software engineering and operational metrics
- Introduce and drive major quality and change initiatives
- Accountable for multi-million dollar operating budget and related financial documents
- Mentor, coach, and lead the Individual Division team of IT professionals
- Partner with the Individual Division Leadership Team developing technology enabled strategies and plans that drive the success of the business
- Build strong working relationships with decision makers, functional management, and team members across the organization
- Establish, negotiate, and maintain agreements/relationships with external partners and technology suppliers
- Provide clear guidance and communication to ensure operational risk management policies are followed and objectives are met and well executed
- Identify, monitor, and report on risk exposures to senior management and the Chief Risk Officer, including monitoring how the market or regulations are changing and the potential risks as a result of the change
- Follow established processes and procedures, identifying potential gaps, omissions or activities that could expose the organization to unnecessary operational risk
- Establish team-level business continuity plans and maintain continuity readiness, ensuring compliance with BCM policies, standards, procedures, and guidelines

**What you will bring**:

- Post-secondary education required (University preferred). Post Graduate degree is an asset.
- A trusted business partner that has built strong relationships across the business; has created an engaged and advisory culture of service, where technology is viewed as a key enabler of business value.
- Proven track record of vision, creativity, forward-thinking, and drive; understands the broader technology market, anticipates future opportunities and threats, brings new ideas and approaches to challenges, and ensures appropriate action is taken.
- Experience with advising senior executives and other key functional leaders across the business on the costs and benefits of technology-based investments, by building and presenting well-researched, compelling business cases.
- A strong people leader who has built, mentored, and managed high performing and client-oriented technology teams.
- Relationship manager with strong influencing skills and experience effectively managing key vendor relationships. Has negotiated contracts and managed third-party relationships.
- Strong track record of efficient program and project management; has an ability to prioritize and plan in detail, while maintaining a decisive and action-oriented approach.
- Demonstrated excellence in business and financial acumen with solid resource planning skills and experience managing operating budgets efficiently.
- Strategic thinker - ability to develop a range of technology-based solutions to corporate objectives by staying abreast of evolving technologies and leading software engineering practices.
- Knowledge of life insurance industry is an asset.

**What’s in it for you**:

- A healthy work-life balance with employee wellness top of mind
- Annual bonus pro

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