Veterinary Assistant/aca- Surgery Department
3 months ago
**Lakeshore Animal Health Partners (“LAHP”)** is seeking a Surgery Animal Care Attendant for our 24/7 emergency and referral hospital.
LAHP is located in the Greater Toronto Area and offers 24/7 emergency care alongside a comprehensive array of specialty veterinary services. Our guiding mission at LAHP is to provide pets with access to the same quality of healthcare available to their owners. We are looking to hire Customer Service Representatives for our 24/7 Emergency and specialty hospital.
The technical proficiency and medical equipment at Lakeshore Animal Health Partners equals or exceeds that found in many sophisticated human hospitals; our 3-Tesla MRI provides clinicians with exceptional diagnostic capabilities. Furthermore, AI-enabled software systems and our hospital design, informed by veterinarians in our network, help support our clinicians by keeping their focus on delivering high-quality care to patients.
**About the Role**
- Minimum 1 year of experience working as an animal care attendant in a veterinary hospital
- Special interest and previous experience in surgery is an asset but not required
- Passion for what you do every day Enthusiasm, energy and a positive attitude
- Strong communication skills
- An ability and desire to flourish in new environments
Under the direct supervision of Surgery RVTs and Board-certified Surgeons, the duties and responsibilities of a Surgery ACA include, but are not limited to:
- Restraining patients for physical exams as well as assisting with sedating and inducing patients for general anesthesia
- Create a low-stress environment for our in-hospital patients
- Helping lift and position patients on the x-ray table for hands-free imaging
- Shaving and preparing the surgical site for surgery
- Picking correct surgical packs and instruments for surgeries, using sterile technique to prepare operating room for surgery
- Positioning patients appropriately on the operating table based on the surgical procedure and guidance from RVTs
- Opening any additional instruments and equipment that the surgeon requires during the surgery
- Cleaning of the OR following surgery
- Washing and sterilization of instruments and surgical equipment
- Assisting with recovery of patients following surgery
- Administration duties including admits for surgery and follow-up phone calls
- Occasional scrubbing in for surgery
- On-call is not required
- General ACA duties including laundry, cage cleaning, feeding and walking patients, stocking of the treatment area
- Ability to work independently
- Ability to multitask and work in a fast-paced, high-pressure environment
- Exemplary client service skills
- Knowledge of veterinary terminology is desirable
- Proficiency in computer systems and electronic medical software (ezyVet and VetRadar)
- Strong attention to detail and organization skills
- Exceptional organization skills
- Takes initiative and accepts accountability
- Must be able to lift +50 lbs
**What LAHP Has to Offer You**
- Friendly and supportive work environment
- Mentorship
- Access to medical webinar events throughout the year by leading specialists
- Opportunity to advance in your career and career planning
- Commitment to the community and to helping pets in need
- Competitive medical and pet supply discounts
- Canada wide internal transfer opportunities
We offer an exciting work environment, CE allowance, annual performance reviews, RRSP package with matching AND MORE Benefits include medical/dental coverage, paid sick days, uniform allowance and a generous pet discount.
Expected hours: 40 per week
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program
Flexible language requirement:
- French not required
Schedule:
- 10 hour shift
- Day shift
- Weekends as needed
**Experience**:
- Veterinary Assistant: 1 year (required)
Work Location: In person
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