Quality Assurance Specialist

1 month ago

Edmonton, Canada NAIT Full time

**Key Responsibilities**:

- Planning and executing testing for web properties
- Collaborate with web developers, designers, and content creators to understand project requirements and specifications.
- Develop comprehensive test plans and test cases based on project requirements and functional specifications.
- Identify, isolate, and report bugs and issues using appropriate bug tracking tools.
- Participate in regular team meetings and provide valuable feedback to enhance the overall quality of projects.
- Ensure compatibility and responsiveness across various browsers, devices, and operating systems.
- Assist in implementing automated testing processes and continuous integration pipelines.
- Monitoring and Ongoing Quality Maintenance
- Use automated monitoring software and test scripts to ensure content quality, usability, and accessibility metrics are continually performing to expected standards as ongoing changes are made to web properties.
- Monitor, respond to, and triage support requests from stakeholder areas to the appropriate members of Marketing and Communications
- Documentation and Process Management
- Ensure development documentation is updated and maintained as functionality is developed and updated.
- Establish and document internal processes related to QA - such as how to access self-serve options, how to create test user accounts, etc.
- Training and Reporting
- Develop and supplement training materials for NAIT staff to maintain website content.
- Coordinate staff access to training modules and implementing CMS permissions as training is completed.

**Skills & Abilities**:

- Strong understanding of web technologies, HTML, CSS, JavaScript, and web development frameworks.
- Familiarity with testing tools like Selenium, JUnit, or other automated testing frameworks.
- Excellent attention to detail and analytical skills to identify and troubleshoot issues effectively.
- Strong communication and teamwork skills to collaborate effectively with cross-functional teams.

**Qualifications**:

- Technical diploma in an applicable field related to position assignment, from a recognized post-secondary institution
- Bachelor’s degree in computer science, Software Engineering, or a related field is preferred.
- Experience with content management systems (CMS) is a plus.
- Customer service experience is a plus.
- Equivalencies may be considered.

**Remuneration**: $2,258.56 - $3,012.40 biweekly, plus a comprehensive benefits package. (Classification - Technologist III).
- This position is covered by the Alberta Union of Provincial Employees (AUPE) Collective Agreement_

**Please submit a resume and cover letter to be considered for this opportunity.**

**About NAIT**

At NAIT, people matter.

We’re proud to have been named one of Alberta’s Top Employers for 12 consecutive years. Developing an engaging, supportive and rewarding work culture is something we take seriously. We know that people are our biggest asset - they are what makes NAIT a great place to work.

**What we offer**

We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition and work-life balance.

NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.

Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.

**Health and safety**

You can find the latest information on NAIT’s response to COVID-19 at nait.ca/covid19.

**Additional requirements**

Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)

**Accommodations

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