Hotel Room Attendant

6 months ago


Victoria, Canada Chateau Victoria Full time

A little bit about us

We are proud to be locally owned and operated since 1975 Our team are genuine. Our work culture encourages the personality of each individual to shine through unscripted, adding to the diversity of our unparalleled service.

Chateau Victoria is a boutique hotel comprised of 176 rooms and 2 thriving food & beverage outlets, Clive's Classic Lounge and Vista 18 Restaurant + Lounge, we offer personalized attention to our guests that is hard to find elsewhere.

Being authentically local means supporting and promoting our local businesses, suppliers, arts community & "unique to Victoria" attractions in our daily interactions with our visitors.

Check out our website for more info on our hotel:
Our award winning Clive's Classic Lounge:
and our 18th floor Vista 18 Restaurant + Lounge:
**Our Vision**:

- To be the local leader of authentic experiences_

**Our Mission**:

- We provide comfortable, approachable and personal hospitality experiences with unexpected value_

**Our Core Values**:

- Put People First - Bring Passion - Be Collaborative - Support Community - Embrace Positivity & Fun_

Do you enjoy a fast-paced work environment and enjoy being physically active while at work?

Chateau Victoria is looking for enthusiastic individual to join our Housekeeping team. With newly renovated traditional rooms, you'll enjoy working in our modern and fresh rooms and get to work with a great team.

Come and join our experienced team at Chateau Victoria as our ambassador for customer service and cleanliness. This vital and rewarding position ensures complete and efficient preparation of our guest rooms and suites. Ensuring all cleaning protocols are managed effectively.

**This position would typically have 4-5 shifts per week. Hours are based upon hotel business volumes and your availability for work. Our team typically work 7 hours shifts, commencing at 8am or 8:30am until 3:30pm or 4pm.**

**We Offer**:

- Comprehensive benefits package and union pension plan (based upon hours worked)
- Employee, Friends & Family hotel discount
- Vista 18 Restaurant + Lounge, and Clive’s Classic Lounge employee discount ~ 50%
- Other Industry discounts
- Employee recognition and events ~ birthday, holiday, employee appreciation events
- Discounted staff meals
- Learning and development opportunities - Tuition reimbursements & Cross-training
- Bike storage facilities, discounted onsite parking and BC Transit -Propass discounted monthly bus pass option.

**Duties & Responsibilities (but not limited to)**
- Thorough cleaning of assigned guest rooms.
- Organizing and stocking cleaning cart.
- Maintaining proper use of cleaning supplies and equipment.
- Reporting necessary maintenance items for repair to ensure a positive guest experience.
- Following all Health and Safety guidelines.
- Other duties as assigned.

**Qualifications**:

- Requires good verbal and written communication skills
- Proven organization, communication and multi-tasking skills required.
- Ability to work independently and respond well to direction.
- Previous experience preferred.
- Customer Service an asset.

**This Position has physical requirements**:
Must be able to stand and exert well-paced ability for up to 8 hours in length. Must be able to lift up to 20 lbs. Be able to push and pull carts and equipment on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill projects that need to be completed for daily operations.


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