Tent Crew Supervisor

**YOU INSTALL EVENT TENTS - THIS IS WHERE THE MAGIC BEGINS.**

Sure, it sounds kinda cheesy. But it's also kinda true. We aren't talking about a tarp haphazardly thrown over a 1930s Studebaker. I mean event tents - marquees, clearspans, pole tents - of all kinds of premium event structures, flooring etc. Quality drives you, fun keeps you motivated.

Our Tent Crew Supervisor oversees all aspects of tent operations, from day-to-day installs and crew leadership, quality control, safety, inventory tracking, site surveys, utility locates, deadline management - the works Heck you might even be involved in the sales process because you are customer-focused and results-oriented.

We are hiring a Warehouse Supervisor; a full-time, permanent role, located in Banff Alberta. This role routinely works a flexible schedule, but hours can be from 8:30am-5pm thursday to monday, but allowing for changes depending on client needs

**WHO WE ARE**:
From full-service event planning & design, unique custom weddings and quality event rentals, Mountainscape Events, Mountain Event Rentals & Mountainscape Weddings are related brands specializing in premium special event services based in Banff, Alberta. We pride ourselves in a positive, fun, inclusive work environment, valuing flawless event results while achieving work-life balance.

**WHAT YOU'LL BE DOING**:
The Tent Crew Supervisor is a hands-on position, leading and influencing the operations team members to provide top-notch product quality and customer service.

This includes team building, employee training and development, inventory control and care, efficient operations, product tracking and a healthy dose of problem-solving. Overseeing and being involved with pre-event operations - accurate order prepping, packing and shipping; then post-event receiving, cleaning, counting repackaging and storing items. The Tent Crew Supervisor assists the Operations Manager and the Management team to ensure a balance between financial profit, successful client experiences, successful team experiences, and a positive workplace culture. When not involved with a tent project, they help with general event operations, special projects and driving and event setup teardown.

**KEY RESPONSIBILITIES**:

- Supervise onsite operations of tent sites and other event sites, this includes the warehouse from time to time
- Supervise duties and activities of the operations team and observe day-to-day operations and special projects
- Assist operations team with various challenges throughout the day
- Assist sales team with customer concerns by investigating and solving challenges
- Assist with scheduling team members and maintaining labour budgets
- Maintain strict inventory control and quality control of all products
- Ensure that equipment and machines are maintained and are in safe condition for operation
- Supervise the cleaning, handling, repair and refurbishing of inventory items
- Meet with members of the management team to discuss policies and challenges and successes, make recommendations and find solutions
- Communicate potential product issues and safety concerns
- Act in other event-related capacities, filling in for other positions when necessary either in our warehouse or onsite

**PHYSICAL REQUIREMENTS**:

- Routinely to lift and carry event edquipmwent (50+ lbs / 25+ kg)
- Ability to stand/walk/climb, use ladders and confidently work at height or other work platforms
- Ability to operate vehicles, including cars, trucks and ideally a small forklift
- Ability to load and unload inventory in and out of vehicles
- Keen visual skills to discern shapes and colours of inventory items. Able to identify imperfections in product quality (use of glasses/contact lenses is okay)
- Manual dexterity (for operating tools, handling fragile objects, etc.)

**Mountainscape / Mountain Event Rentals is proud to provide the following inclusive hiring information**:
We are an equal opportunity employer and consider all qualified applicants equally; without regard to culture, ethnicity, religion, sexual orientation, gender expression, national origin, veteran status, or disability status.

Work Remotely
- No

**Job Types**: Full-time, Permanent

Pay: $23.00-$25.00 per hour

Expected hours: 35 - 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- RRSP match
- Store discount
- Tuition reimbursement
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Overtime
- Weekends as needed

Application question(s):

- Do you consider yourself to be a full-time, permanent resident in the Banff / Canmore area?

**Experience**:

- event operations: 1 year (preferred)
- event tent: 1 year (required)

Licence/Certification:

- Class 5 Licence or more (preferred)
- Forklift certification (preferred)

Work Location: In person