Guest Services

2 months ago

Toronto, Canada WAXON Laser + Waxbar Full time

Job Description - GUEST SERVICE

At WAXON we focus on one thing and do it really, really well For us, that’s hair removal. WAXON offers the most effective, competitively priced and unique waxing and laser experience in Canada. How do we do it? Through our team of incredible and dedicated professionals, the amazing environments we create for our employees and clients, and our ability to remain competitive in price, quality of service, and positive client experiences.

You want to be here

At WAXON we are committed to creating an environment that fosters and embraces diversity and all aspects of identity, focuses on equality, and recognizes the importance of being inclusive in all that we do - this commitment not only supports a strong and positive employee experience, but allows us to attract amazing talent, and build great relationships with our clients.

We are excited to announce our search for a FULL TIME Guest Services professional in our Queen East (766 Queen St E) location. In this role you’ll bring your strengths in creating an environment that supports WAXON’s brand and focus on high quality and great client experiences.

Your Responsibilities:

- Greeting and checking in guests
- Selling wax/laser packages and retail products
- Point of sale operations
- Coordinating appointments
- Appointment confirmation & scheduling
- Opening & closing duties
- Maintaining a clean working environment
- General administration responsibilities

Key Requirements:

- Must be availability during evenings and weekends
- Experience in Reception / customer service
- Able to communicate effectively
- Professional and motivated
- Self-starter
- Hospitality-focused approach/attitude
- Able to work in a fast-paced environment, multi-task duties
- Able to work some weekends and evenings

Some of our WAXON Employee Perks:

- Established incentives/commission structure
- Development opportunities to grow your skills in relevant areas
- Discounted waxing/laser services and retail products

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