Manager, Audit Operations

4 weeks ago


Montréal, Canada International Air Transport Association (IATA) Full time

Employment Type: Permanent
Contract Duration:
About the team you are joining

The IATA Operational Safety Audit (IOSA) Program Office is responsible for the implementation, delivery, and continuous evolution of the IOSA Program worldwide.

Along with the recent announcement that IATA is moving to a Risk-Based IOSA program, IATA will inhouse the full operation of IOSA from a program where specific administration and operation functions were outsourced.

This transition sees the IOSA Program Office scaling up rapidly over the next few years to create a seamless end-to-end audit process to support the delivery of the Risk-Based IOSA program through the establishment of three teams: Administration, Operations and Standards.

We seek a Manager, Audit Operations as an integral member of the new Operations team reporting to the Senior Manager, Operations.

What your day would be like

Supporting the delivery of Risk-Based IOSA audits as the point-of-contact for IOSA audit teams, and the airline being audited, during the IOSA audit period; monitoring audit findings, and their closure, to deliver IOSA Audit Report within clearly defined timelines.

You will:

- oversee planning and assignment of audits, through coordination with IOSA audit team, as well as logistics such as audit and audit scheduling and organizing of travel arrangements.
- implement audit plans, logistics and support process in liaison with airlines.
- support auditors during field-work and support airlines in audit follow up processes by verifying evidence required for audit closure.
- execute and improve program operations through projects and other activities such as training, workshops delivery and other activities.

We would love to hear from you if
- 5+ years’ experience in airline operations including safety, auditing, quality control and assurance, and compliance.
- A university degree in relevant field, or equivalent experience and qualifications.
- Working knowledge of safety audit principles, the IOSA Program, and ICAO/EASA/FAA requirements.
- Excellent writing and presentation skills in English are essential. Other languages would be an advantage
- Strong analytical and communication skills.
- Ability to work in a high-pressure and international environment.
- In-depth knowledge of MS Office suite.
- Experience in program administration would be an advantage.
- Experience as an IOSA Auditor would be an advantage.

Travel Required: 5%

**Diversity and Inclusion are one of our key priorities and we want to role model it. We are committed to building a team that represents a variety of backgrounds, perspectives and skills in which you can contribute at your best and be who you are. The more inclusive we are, the better we will be able to thrive to represent, lead and service the airline industry. If there is anything we can do to create a more comfortable interview experience for you, please let us know.**

***
**Learn more about IATA’s role in the industry, our benefits, and the team at **iata/careers/**. We are looking forward to hearing from you



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