Inside Sales

2 weeks ago

Surrey, Canada Brittania Food Equipment Full time

**Job Purpose**
The inside sales / Product Support role is to ensure that client needs are understood and satisfied. They build and manage client relationships, collect information, and ensure that company offerings meet the individual needs of clients.

**Job Duties and Responsibilities**
- Quoting products when requested by customer
- Communicating progress of quarterly, monthly, and yearly initiatives to stakeholders
- Preparing account reports as requested by clients or supervisors
- Collaborating with other teams and departments to meet client needs and create new opportunities
- Collaborating with the team to ensure timely and accurate deliveries to meet customer needs and commitments
- Providing customer service to clients on all accounts
- Order intake and input
- Following up on quotes with customers
- Communicating delivery updates with customers
- Maintaining social media accounts.
- Social media - post creation and scheduling

**Qualifications**:
This Role is integral to the success of Brittania Food Equipment and our customers and as such this role requires a high level of communication, reporting, and organization, along with the following experience and abilities:

- Fluency in English
- Second language is asset (Spanish or Mandarin is preferred)
- Must be Proficient in Microsoft Excel
- Knowledge of Quickbooks would be an asset
- Ability to multi-task
- Quick Learner
- Sales Experience
- Self starter

**Education**:

- Secondary School (preferred)

**Reporting**
The inside sales / product support rep reports to the General Manager

**Job Types**: Full-time, Permanent

Schedule:

- Day shift, 10 AM to 5:30 PM
- Monday to Friday

Ability to commute/relocate:

- Surrey, BC V3W 4N8 reliably commute or plan to relocate before starting work (required)

Work Location: One location

**Job Types**: Full-time, Permanent

**Salary**: $19.50 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (required)

Work Location: One location

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