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Team Lead

1 month ago

Milton, Canada PBS Systems Full time

“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun”
**The Opportunity**:
We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.
We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.
And that's where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
**The Role**:
The Team Lead, Project Management supports the growth and development of the Project Management team through leadership, coaching, and teamwork.
This position is based out of our Milton office. 50% of your time will be spent in the office and 50% of your time will be spent traveling to customer sites throughout North America as part of the pre-installation and installation team.
This is not a remote work opportunity.

**Responsibilities**:

- Review and approve Project Management completion incentives
- Review and approve Project Management corporate credit card expenses
- Ensure Project Management team is following established processes and procedures as it relates to managing installs
- Provide guidance, instruction, and corrective feedback as required to the Project Management team
- Ability to lead the project team to success by providing clear direction, motivation, and support
- Identify project goals, objectives, and scope
- Create a project plan, outlining tasks and timelines for completion
- Identify potential risks and take measures to mitigate them before they can negatively impact the project
- Identify and solve problems that may arise during a project
- Communicate with project team, including internal and external stakeholders
- Manage relationships between the project team, internal and external stakeholders
- Monitor progress of assigned projects and ensure that the project remains on schedule
- Frequently travel to customer sites for Discovery, Install, and Follow-up visits
- Support the Director of Project Management with any and all tasks as may be required

**Qualifications**:

- Minimum of two PBS Certifications
- Must have a good understanding of all aspects of project management processes and workflows
- Ability to provide constructive criticism and feedback to support ongoing training and development, as required
- Ability to effectively communicate and to convey expectations and project information to the project team, internal and external stakeholders
- Ability to organize and manage multiple tasks, timelines, and resources simultaneously
- Ability to prioritize tasks and manage time effectively to ensure deadlines are met
- Must be adaptable and adjust plans and strategies to keep projects on track
- Must be able to work collaboratively with the project team to achieve goals
- Ability to travel within Canada and the USA a minimum of 2 weeks per month; in consequence a valid passport and/or US visa (if applicable), and valid full class driver’s license are required
- Ability to work weekends and holidays, as needed
- Ability to work non-standard hours, as needed

**What we offer**:

- Internal promotion and growth opportunities
- An education department dedicated to helping you with professional and personal development
- The opportunity to travel
- Free parking
- Staff events
- Competitive annual base salary
- Bonus for product certification up to $4,800 per year
- Great referral bonus
- Staff discounts with GM, Dell, Goodlife and more.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.