Fatburger Manager

Overview:
A structured Fatburger Manager role is critical to the success of the River Cree Resort & Casino. The primary purpose of the Fat Burger Manager is to assist the Director of Food & Beverage in all details of the River Cree Resort & Casino Food & Beverage operations within the Fatburger outlet.

Reporting to the Director of F & B, the Fatburger Manager will be responsible for the daily operations of the Fatburger outlet Department within the Casino. This will include ordering inventory, inventory controls, budgeting, and cash floats within each food & beverage location within the Fatburger outlet. The individual will train and mentor key positions for future advancement within the operating department. He/she will provide direct guest, staff and management interface with regards to River Cree Resort & Casino Fatburger outlet operations.

**Responsibilities**:

- Actively promotes an environment conducive to high quality customer service and employee relations by being a positive leadership example.
- Work alongside of Fatburger Chef working to promote specials in a professional, accurate and timely matter.
- Oversee department functions, delegate tasks to Fatburger Assistant Manager and Fatburger Supervisors accordingly and handle situations and/or customer complaints that have been escalated from department.
- Responsible for scheduling, payroll, disciplinary actions, training and mentoring for staff of the Fatburger outlet Department.
- Responsible for all inventory controls.
- Budgetary, projections, and cost control skills to be applied to the daily operations of the Fatburger outlet Department as outlined by the Director of Food & Beverage
- Work with Fatburger Chef, Marketing & Advertising to promote River Cree’s Beverage Outlets.
- Make and Keep relations.
- Assist the Director of Food & Beverage with policy implementation, strategic planning and promoting events.
- Create, manage and implement Fatburger outlet departmental policies & procedure.
- Understand security requirements.
- Ensure maintenance of safety and sanitation standards and policies.
- Provide overall direction, coordination, and ongoing evaluation of operations and make recommendations for positive change within department.
- Develop outside contacts and maintain existing business relationships.
- Understand basic asset management.
- Use a "hands-on" approach to management**.**:

- To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
- All other duties as assigned

Qualifications:

- 8-10 years’ experience in the Food & Beverage Industry
- 5-7 years demonstrated experience in management within Food & Beverage
- Post-secondary education in a related field preferred but not required.
- Training in management and employee development preferred but not required.
- Continuous training and education to keep abreast of changes in the industry and external environment.
- Excellent written and oral communication skills.
- Ability to meet deadlines in a rapidly changing business environment.
- Ability to work independently.
- Developed writing skills sufficient to prepare written materials involving detailed descriptions and explanations requiring the accurate use of specialized terminology.
- Self-planning skills sufficient to schedule, organize, and carry out work assignments according to established work plans, adjusting work schedules according to changing priorities.
- Developed judgment and problem solving skills sufficient to interpret and/or analyze factual and conceptual information with the ability to adapt general procedures or approaches when formulating responses to problems.
- Manages workload independently, and works well in teams.
- Experience and proven success working with senior management and in a corporate environment.
- Develops security and systems knowledge through on the job experience.
- Must display leadership skills, the ability to multi-task and adjust to multiple jurisdictions.
- Working knowledge of MS Word, MS Excel, MS PowerPoint.

The Schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

**WE OFFER**
- ** **A competitive wage and excellent benefits.
- Shuttle service from West Edmonton location.
- All associates participate in our “Circle of Service” program which rewards and empowers individuals who are able to provide outstanding customer service.
- An opportunity to work within a progressive, exciting team environment.
- An opportunity to work with a skilled Management team.