Pane Fresco Soup

3 weeks ago


Stoney Creek, Canada Fortinos Full time

**Duties and Responsibilities**:

- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
- To direct and supervise all Soup & Sandwich staff to secure efficient and courteous customer service;
- To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times;
- To maximize sales and gross profit, ensuring sales’ goals, budgets and shrink targets are met;
- Responsible for ordering, receiving, inventory and display of merchandise;
- To hire all part-time staff and train new employees;
- To schedule all Soup, Salad and Sandwich clerks ensuring the strict control of wage costs;
- To interpret and administer Company policy and ensure compliance with the union contract;
- To ensure the maintenance of equipment as well as the safety and sanitation of the department;
- To ensure compliance with the company food safety standards, regulations and audits;
- Other duties as assigned.
- Exceptional customer service skills
- Previous managerial experience and knowledge of production schedules is a definite asset;
- Food Handlers Certification would be an asset;
- Flexibility to work a variety of hours including days, evenings, and weekends;
- Ability to work in a fast-paced environment, under pressure;
- Excellent organization, communication and interpersonal skills.

**How You’ll Succeed**:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.