Shelter Support Worker

6 days ago

New Glasgow, Canada Viola's Place Society Full time

**Viola's Place Society**, New Glasgow, NS is hiring a **Shelter Support Worker**

**Location**: 189 Marsh Street, New Glasgow, NS

**Start Date**: As soon as possible

**Salary**: $18-$20 per hour plus vacation and sick days

**Hours/Shifts**: 40 hours per week. **Must have the ability to work 11:00pm-7:00am and 3:00pm-11:00pm shifts weekends, weekdays, holidays, etc.**

**The role of the Shelter Support Worker will include but is not limited to**:

- Provide a safe, supportive, non-judgmental environment to shelter clients
- Perform intake/discharge duties (navigating client throughout the shelter; recording medications; checking and accounting for belongings; checking for safety hazards and contraband)
- Contribute to meeting the personal, physical, emotional, psycho-social needs of the client in a holistic approach while performing according to facility policies
- Model positive behaviour and maintain good relations with clients and other agencies by communicating in a supportive, and respectful manner while maintaining confidentiality
- Maintain cleanliness and sanitation of the shelter

**Responsibilities**:

- Must have excellent verbal, written, listening skills and maintain confidentiality
- Basic computer skills required with the ability to learn and utilize new software (i.e., HIFIS)
- Experience with adults experiencing homelessness, mental illness, behavioural issues, and substance abuse is an asset
- Must have the ability to work under pressure and respond effectively in emergency situations while remaining calm
- Ability to deescalate conflict in a professional and effective manner
- Must be reliable and mature
- Ability to clearly communicate rules to ensure positive, constructive environment within the shelter
- Must be adaptable to change
- Other duties and requirements may be asked of the successful applicant

**Qualifications**:

- Human Services Diploma or other related post secondary education
- Relevant work experience
- A combination of education and experience will be considered for this position
- A criminal record check and vulnerable sector check is required
- Must be 19+ years of age

**To Apply**:
Please send your cover letter and resume via Indeed or mail your resume to: 189 Marsh St., New Glasgow, NS B2H 4R8. _Only those who are selected for an interview will receive a reply._

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Casual dress

Application question(s):

- Would you able to commit to working overnight shifts while remaining awake and alert?

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