Donor Data Specialist

2 weeks ago

Winnipeg, Canada Riverview Health Centre Foundation Full time

The Donor Data Specialist will provide support with the day-to-day operations related to our donor database, with an emphasis on processing gifts, corresponding with donors, importing and exporting data files, creating & updating constituent records, and helping to maintain the overall integrity of our data.
- Process philanthropic contributions with consideration to timeliness, efficiency and accuracy of both gift coding and donor biographical data.
- Accurately capture donor intent in processing gifts by maintaining a thorough understanding of all appeals, funds, and gift types including multi-year and annual pledges, matching gifts, tribute gifts, online, wire and stock transactions, in-kind donations, and unit specific funds and initiatives.
- Partner with the Finance Department to coordinate general accounting of gifts, bank deposits, accounts payable and assist as needed with monthly revenue reconciliation and annual audit requests.
- Generate timely and accurate acknowledgment letters, tax receipts, and tribute acknowledgments; effectively coordinate with development team for special letters.
- Create, edit and maintain accurate constituent records in Raiser’s Edge, ensuring that all biographical and donor contact information conforms to the standards established by the Development Office.
- Respond to requests for information from donors, volunteers, and staff in a professional and timely manner.
- Assist the Development team with troubleshooting and resolving gift processing questions;
- Assist with data entry for all events, including gift entry, participant invitation, registration, and attendance information;
- Contribute to team discussions around how to collect, enter, prepare, and visualize data
- Provide technical support for receipt creation in MS Word through mail merge;
- Assist the development team with data hygiene projects, such as address updates, duplicate record cleanup, outstanding pledge research, and constituency code updates;
- Other administrative duties relative to development activities as needed.

Experience requested:

- 2-3 years’ experience inputting data or gift entry into Raiser’s Edge or a similar content management system;
- Experience in fundraising/development, bookkeeping/accounting, data entry, or other related positions;
- Strong research, organizational, oral and written communication, and proofreading skills, with a strong eye for detail, and a thoughtful, analytical approach to managing complex tasks;
- Proficiency using MS Word, Outlook, Excel; knowledge of pivot tables an asset;
- Familiarity with non-profit fundraising operations. Strong working knowledge of CRA receipting guidelines;
- The ability to be self-directed, provide solutions, work well with competing priorities, meet deadlines, and manage workflow processes involving multiple people;
- Collaborative style combined with the ability and desire to work in a team-based environment;
- Sound judgment and the ability to exercise discretion when dealing with confidential information regarding the Foundation’s business and sensitive donor information;
- Ability and willingness to work a flexible schedule when required to meet deadlines or other priorities, and;
- Ability to use critical thinking skills to navigate and anticipate requests for data and to solve complex technical problems.

What we offer you in return:

- Competitive salary
- Comprehensive pension and benefits plan including an employer match
- Paid vacation
- EAP and other Health and Wellness Benefits
- On site fitness center and low-cost parking
- Professional development and opportunity for growth
- Serene work environment in a beautiful park-like setting

**Job Types**: Part-time, Permanent
Part-time hours: 21 per week

**Salary**: $21.00-$25.00 per hour

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- Wellness program

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience with Raiser's Edge or other content management systems?

Work Location: One location

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