Csr/dispatcher

**CSR/Dispatcher for immediate hire**

**Salary based on experience and skill set**

We’re Seeking a full-time driven **Dispatcher/Customer Service Specialist **with excellent leadership and problem solving abilities to join our team.

**Our office is located in Duncan, BC and we service Victoria, BC and surrounding areas.**

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Prioritize all service calls and manage daily workflow of all field technicians
- Field incoming calls working with customers to schedule appointments
- Prepare daily work and run schedules
- Manage customer data including: work or services performed, charges, expenses, inventory, or other dispatch information.
- Relay work orders, messages, or information to or from technicians, supervisors
- Assist with accounting duties as needed

**QUALIFICATIONS AND SKILLS**
- **Office accounting experience and clerical skills preferred**:

- Education: High School diploma or general education degree (GED)
- Preferred Experience: Good customer service skills in regards to communication & customer sales in these fields. Dynamic phone presence a must

**BENEFITS AND PERKS**
- We provide a competitive market wage including ongoing training and development and a business casual work environment.
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability status, protected veteran status or any other characteristic protected by the law._

Pay: $18.00-$22.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Dispatching: 1 year (preferred)

Work Location: In person