Receptionist

6 months ago


Winnipeg, Canada Pocca Poca Spa Full time

**Responsibilities**:

- Welcoming guests into the Japanese zen experience with friendly and professional customer service. Assess their needs and answer their inquiries or guide them to the treatment room
- Orientation to the clients about how to enjoy the treatment (10 min)
- Maintain the tidiness and organization of the reception area, Cleaning the beds in the heating room, change room, washroom and customer waiting area.
- Perform other admin duties as requested by management.

**Qualifications**:

- Being the face of our spa to the customer, the receptionist must have a natural ability to engage positively with people in person and on the telephone, always leaving a welcoming and professional first impression of the spa
- Demonstrated commitment to exceptional customer service
- Reception and/or Customer Service experience is preferred

**We Offer**:

- Tools for success include: ongoing training and management support
- Employee discounts on products and services

**Job Type**: Part-time
Part-time hours: 12 per week

**Salary**: $15.40-$16.00 per hour

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: In person


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