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Hmrv Support Worker

4 months ago

Edmonton, Canada Hope Mission Full time

**Job Title**:HMRV Support Worker

**Based at**:Downtown, Edmonton

**Reports to**:Manager, Community Support Services

**Hours of work**:Full-time: rotating schedule 4on/4off, daytime or nighttime position
- ___________________________________________

**OUR MISSION**
- To serve, strengthen and uplift men, women, youth and children through the life-changing gospel of Jesus Christ_
- ___________________________________________

**Job Summary**:
**Major Duties and Responsibilities**:

- Using a trauma informed lens, support vulnerable community members on a street level by helping meet their basic needs of food, clothing, transportation to shelter and/or other community resources.
- Increase awareness of and provide referrals to social supports and services available from various agencies, organizations and groups within Edmonton.
- Drive within the City of Edmonton in response to non-emergency distress or crisis incidents.
- Drive within the City of Edmonton to provide general support service to vulnerable community members in the absence of a crisis call dispatch.
- Increase public awareness of Hope Mission and its work through mobile services.
- Communicate with Crisis Diversion partners to consult and determine an appropriate response to crisis events.
- Ensure the HMRV vehicle is washed, cleaned, fueled, stocked, maintained, and ready to be used and shown on a moment’s notice.
- Communicate with logistics support staff on vehicle maintenance concerns.
- Communicate with Program Manager about staff welfare concerns.
- Complete the _HMRV Daily Stats_ sheet at the end of every shift.
- Complete necessary incident reports for every critical incident.
- Communicate a brief of the day’s events to other teams at the end of shift debrief.
- Assist with additional tasks as required by Program Manager.

**Minimum Qualifications and Skills**:

- Full Class 5 Alberta driver’s license with a clean drivers abstract and 5 years accident free driving record.
- Clean criminal record check, including vulnerable sector check and child welfare check is required.
- First Aid and Non Violent Crisis Intervention training is an asset, but is provided if needed.
- Able to lift a minimum of 50lbs.
- Excellent day and night vision and sharp sense of hearing.
- Capacity to adjust to rapid changes in temperature in and out of vehicle.
- High degree of competency in boundaries, assertiveness, accountability and maximizing opportunities.
- High level of care and compassion for culturally marginalized and underprivileged people.
- Excellent communication and inter-personal skills.
- Full mobility and capacity to work with and care for repurposed ambulance vehicles.

**Key competencies**:

- Emotional intelligence and capacity to respond quickly and effectively to rapidly changing circumstances.
- Ability to work well under pressure and interact compassionately with intoxicated individuals or/and individuals with poor mental health.
- Skill in coaching, facilitating, and training for life change and character development.

**Other Requirements**:

- Being a Christian Organization we require our employees to be in agreement and sign the Hope Mission Statement of Faith.
- Must be legally entitled to work in Canada on a full-time basis.
- Able to provide Criminal Record Check and Vulnerable Sector Search
- A letter of reference from a ministry or church is an asset
- Adherence to Hope Mission’s Policies and Procedures.

**Job Types**: Full-time, Permanent

Flexible Language Requirement:

- French not required

Schedule:

- 12 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Work Location: In person