E-commerce Assistant

2 months ago


Markham, Canada Giant International Group Inc Full time

**About us**

Giant International Group Inc. was founded in Toronto, Canada in November 2015. It is engaged in the export business of food, health care products, skin care products, cosmetics, accessories, and other daily necessities. In 2023, our company re-integrated to start R&D, innovation, production, and sales of its own fashionable healthy snack brands.

**Our mission**: Spreading correct, fashionable, and healthy lifestyles, and expressing a healthy attitude towards life.

**Our vision**: Become an international brand in the field of health and wellness.

**Our team**: The post-90s and post-00s are a group of entrepreneurial teams with personality, crazy, whimsy and rich imagination.

The E-commerce Assistants are essential in maintaining the efficiency and effectiveness of online retail operations, contributing to customer satisfaction and business growth. This role demands attention to detail, strong organizational skills, and the ability to work in a fast-paced, dynamic environment.

**Responsibilities**:

- Assisting in product release and update, website optimization, and setting up promotional activities.
- Assisting in working with the Marketing team to prepare marketing and promotional materials.
- Assisting in handling pre-sales to after-sales issues, improving customer satisfaction.

**Qualification**:

- Bachelor's Degree in Business or related areas.
- A minimum of one year of E-commerce experience is preferred,
- Excellent communication, interpersonal, and organizational skills.
- Experience in customer service and online retail platform management is highly preferable.
- Proficient in computer skills.
- Mandarin is highly preferable.

**Salary**: $35,000.00-$40,000.00 per year

**Benefits**:

- Casual dress
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

Ability to commute/relocate:

- Markham, ON L3R 1A3: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- What is your expected salary?

**Experience**:

- E-commerce: 1 year (preferred)

**Language**:

- Mandarin (required)

Work Location: In person



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