School/community Settlement

3 months ago

North York, Canada North York Community House Full time

**Position Title**: School/Community Settlement Worker (Ukrainian-speaking)

**Hourly rate of pay**: $27.50/hour

**Duration**: September 2024 -March 31, 2025

**Location**:Various schools and community locations/working remotely

**Reports To**:Program Manager

**Hours**: Full-time (35 hrs/week)

**Who We Are**

North York Community House (NYCH) is a dynamic community agency that has been working with residents of under-resourced and low-income neighbourhoods in northwest Toronto for over 30 years. We are committed to helping people move out of poverty in order to build strong, vibrant communities. We support new Canadians, children, youth and their families, seniors, and local residents in becoming active and engaged citizens who are able to thrive and become leaders in their own lives and communities.

At NYCH, we pride ourselves on working collaboratively and creating a supportive environment. We recognize the work we need to do to improve and are constantly striving to do so. Our team has shown incredible adaptability, strength, creativity, and dedication in serving our communities during the COVID-19 pandemic, and we continue to learn and grow, and innovate while dealing with the challenges of this new reality.

**Position Summary**

The **School/Community Settlement Worker** will assist Ukrainian newcomer families and youth by providing them with appropriate information and referral services and group sessions and facilitating the process of settling in their new schools and communities. This work will involve needs assessment, settlement plan, one on one services, informal counselling, partnership building, and planning monthly workshops to address client needs.

**Main responsibilities**:
**Information and referral services**
- Meets clients in person/virtually one-on-one to assess their settlement needs
- Provides needs-based information both in one-on-one sessions and in group sessions
- Assist clients in developing settlement plans, including short
- and long-term goals
- Refers clients to appropriate community programs & resources and conducts follow-up with clients and agencies
- Identifies needs for group information sessions (in person/virtually)
- Identifies resource persons/speakers, manages outreach and logistics for the session
- Organizes info-sessions in consultation with school and counterparts
- Provides information sessions to the school staff to increase their understanding of Ukrainian newcomers

**Outreach and networking**
- Collects newcomer list from school
- Contacts parents in person or over phone/online platforms
- Promotes services at school events and community spaces (in person/virtually)
- Meets with key teachers/community partners to ensure appropriate referrals (in person/virtually)
- Meets regularly with stakeholders to strengthen partnership (in person/virtually)
- Meet with and work closely with NYCH’s settlement team to better understand the challenges facing newcomers
- Conducts research and identifies community resources
- Develops working relationships and engages other community organizations/partners
- Participates in NYCH and program meetings, trainings and events (in person/virtually)

**Documentation and reporting**
- Updates and maintains the newcomer families, clients file and service information
- Produces statistical and narrative reports on monthly basis
- Presents periodical updated reports to school council and at staff meetings
- Maintain and update bulletin board and resource binder
- Maintains/enters and submits records and evaluative data around participant progress and program outcomes

**Other duties**
- Participates in team meetings, trainings and NYCH events (in person/virtually)
- Supervises volunteers and placement students
- Represents NYCH at community and employment-related events, committee meetings, etc.
- Completes and submits program timesheets, program expenses and receipts, and other administrative forms on a timely basis

**Required Qualifications**:
**Education**
- The minimum level of education preferred is a diploma in social sciences, community/settlement services or related fields. A combination of education and experience will be considered.

**Experience and Skills**
- Proven knowledge of the education and library systems and structures
- Proven experience working with youth and good knowledge of youth issues and particularly newcomer youth issues an asset
- Ability to develop and facilitate group sessions in a virtual format
- Ability to engage and support clients one on one through various virtual platforms
- Excellent time management, attention to detail, and ability to effectively manage multiple tasks
- Strong oral and written communication skills in English
- Strong oral and written communication skills in Ukrainian is a must

**Other Requirements**:

- Typically works regular hours from 8:30 a.m. to 4:30 p.m. with occasional evening/weekend work. Responsible for caring for a laptop and cell phone. Due to the pandem

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