Full Time Chaplain

5 months ago

London, Canada The Salvation Army Full time

The Chaplain provides Christian based pastoral care through the provision of spiritual care, emotional support and practical assistance within a multi-faceted social service setting for individuals and families experiencing crisis while ensuring that practices are in accordance with Salvation Army standards.

The incumbent is also responsible for the coordination of activities associated with discipleship and outreach ministries.

**KEY RESPONSIBILITIES**:
**Program**
- Participate in the development and implementation of chaplaincy programs and services which meet identified client needs, in conjunction with the management team, service staff, community partners and clients.
- Provide crisis support, spiritual care, and pastoral counseling to individuals and families, respecting their freedom of choice and privacy to select and/or request spiritual support.
- Knowledge of other faith groups beliefs and practices and maintain a connection to community faith and spiritual group leaders for appropriate referrals and support of clients as needed.
- Maintain knowledge of current best practices by reviewing various spiritual care literatures, consulting with community/denominational experts in spiritual care, and attending professional development activities.
- Plan and conduct chapel services, pastoral care programs (including on-going visitation), and Bible studies for clients as applicable; pray with them as opportunity permits.
- Assist clients towards achieving personal and spiritual wellbeing.
- Ensure there is acknowledgement and celebration of events in the Christian calendar.
- Visit with the clients in the Centre of Hope particularly those identified by frontline staff as having needs.
- Visit with clients in the community (including apartments, hospitals, coffee shops, etc.) to provide spiritual care support in alignment with Housing First Principles.
- Provide accompaniment support to appointments for clients identified as having specific vulnerabilities.
- Engage in creative programming to connect with clients (such as recreational activities, seasonal programs, etc.)
- Communicate in an empathetic and influential manner with clients, families, staff and community agencies.
- Follow-up decisions made at the mercy seat or at any other time, with a view to discipling.
- Provide pastoral counseling services for staff as requested or provide referrals as appropriate.
- Responsible for ensuring a high standard of holistic, client-centered care, and establishing a standard that ensures clients are treated with the utmost of respect, in a warm, personal and professional manner.

**Administration**
- Maintain documentation standards including a spiritual history, assessment, individual goals and progress notes when pastoral counsel is provided.
- Maintain an organized system of recording and reporting on Chaplaincy activities ensuring up-to-date client files, written statistics/records/log of activities; prepare and submit monthly statistical reports.
- Participate in case reviews, as appropriate, prepared to discuss how the spiritual issues of a client are being addressed through the entire range of case management:

- Spiritual assessment
- Pastoral care plan
- Review and develop annual goals and objectives in consultation with the spiritual care team.
- Participate in the development, provision, and evaluation of relevant religious services and programs.
- Ensure compliance with all legal, contractual and internal accreditation requirements as they pertain to the provision of spiritual and religious care.
- May assist with developing and revising policies, protocols and day-to-day operating procedures for the delivery of spiritual and religious care in compliance with Salvation Army standards.
- Receive, respond to and report as necessary all complaints, recommendations or requests for information from the public.
- Network with Salvation Army ministries, social agencies, community providers, particularly those in the field of volunteer services.
- Represents The Salvation Army London Centre of Hope on various committees as determined by the Executive Director.
- Works as a team member with the Centre of Hope’s administration and other pastoral care givers in corporate problem-solving for the benefit of the program and individuals; acts as a member of a case management team.

**Health and Safety**
- Work in compliance with OH&S Act and Regulations and abide by the Salvation Army’s health and safety policies and procedures.
- Work closely with security, identifying any safety and security needs.
- Responsible to work in compliance with the Ontario Health and Safety Acts and Regulations
- Responsible to use personal protective equipment and clothing as directed by the employer.
- Responsible to report workplace hazards and dangers
- Responsible to work in a manner as require by the employer and use the prescribed safety equipment.
- Responsible to report workplace injuries or illness

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