Guest Service Agent

4 weeks ago


Surrey, Canada Sheraton Vancouver Guildford Hotel Full time

The Sheraton Vancouver Guildford Hotel is one of Surrey's premier hotels. It is situated on the gateway to Vancouver, overlooking the Coastal Mountain range and the beautiful Fraser Valley. With 279 newly renovated guest rooms, 18 meetings rooms totalling 26,000 square feet, our space offers the utmost flexibility to fit the needs of our guests.

At Sheraton hotels, we create a welcoming place for our community to gather. Sheraton sees the world through the lens of community.

**Together, we are better**. Every one of us is critical to the success of our hotel's larger mission. It is the energy of the collective that fuels us, unites us, and brings us together. We believe in the **Power of We**.

Be inspired by what’s possible and discover your own future. Be challenged, grow and achieve your ambition. At Marriott, be yourself. Begin your purpose, belong to a global community, and become the best version of you. At Marriott..**Be you**.

We are looking to grow our teams with individuals who share our energy and enthusiasm for creating exceptional guest service and would like to join our dynamic world of hospitality.

Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering. Provide prompt and courteous service to meet Marriott’s high standard of quality.
- Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.
- Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
- Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
- Ensure all preparations (ie completion of checklist) have been made for the next shift and pass over all pertinent information.
- Ability to read, listen and communicate effectively in English, both verbally and in writing
- Minimum typing speed of 40WPM
- Prior hospitality experience preferred
- Night Audit experience would be an asset
- Must be flexible to work any shift
- Must be fully vaccinated for COVID-19

**Job Types**: Full-time, Permanent

Pay: $19.97 per hour

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- On-site parking
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Hotel Front Desk: 2 years (required)

Work Location: In person


  • Guest Service Agent

    4 weeks ago


    Surrey, Canada Sheraton Vancouver Guildford Hotel Full time

    The Sheraton Vancouver Guildford Hotel is one of Surrey's premier hotels. It is situated on the gateway to Vancouver, overlooking the Coastal Mountain range and the beautiful Fraser Valley. With 279 newly renovated guest rooms, 18 meetings rooms totalling 26,000 square feet, our space offers the utmost flexibility to fit the needs of our guests. At Sheraton...


  • Surrey, Canada CanaDream Career Page Full time

    CanaDream provides memorable vacations for people who want to experience Canada at their own pace. We're open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world. At CanaDream you have the ability to make a real difference to our Guests and Customers. Work with a great team;...


  • Surrey, Canada Hampton by Hilton Full time

    **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is...


  • Surrey, Canada Hampton by Hilton Full time

    **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is...


  • Surrey, Canada Hampton by Hilton Full time

    **About US** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its...


  • Surrey, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. JLL is currently seeking 2 dynamics individuals for the position of Guest Services Representative to ensure every customer interaction is carried out in a professional, courteous and efficient manner. WHAT YOU WILL DO Maintain a thorough knowledge of the shopping centre's services,...


  • Surrey, Canada Sandcastle Bowl Bar & Grill Full time

    Sandcastle is a modern family entertainment centre with state-of-the-art 10 pin bowling, casual dining, and other entertainment options to make your visit a one-of-a-kind experience. The **Event Sales and Guest Service Manager** is responsible for overseeing the Event Sales department and ensuring all team members are taking care of our Guests. The **Event...


  • Surrey, Canada Otter Co-op Full time

    **Otter Co-op** is now hiring a **Guest Service Supervisor** at our **Brickyard Station Food Store** located in **Surrey, BC.** **Who we are**: **What you’ll do**: Reporting to the Food Store Manager, the **Guest Service Supervisor** will assist with the overall operations of the Guest Service department to improve guest service, team performance...


  • Surrey, Canada Milestones Full time

    Our Milestones' team is rapidly growing and we're looking for Managers to join our location in **South Point**! The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine...


  • Surrey, Canada Otter Co-op Full time

    **Otter Co-op** is now hiring a **Part**-**Time Guest Service Associate **for our** Brickyard Station Food Store **located in **Surrey, BC.** **Who we are**: **What you'll do**: The specific responsibilities of the Guest Services Associate include but are not limited to the following: - Provide excellent service to guests in a courteous, efficient manner -...


  • Surrey, Canada Otter Co-op Full time

    **Otter Co-op** is now hiring a **Full**-**Time Guest Service Associate **for our** Brickyard Station Food Store **located in **Surrey, BC.** **Who we are**: **What you'll do**: The specific responsibilities of the Guest Services Associate include but are not limited to the following: - Provide excellent service to guests in a courteous, efficient manner -...


  • Surrey, Canada Babco Sales Full time

    We are Canada’s largest distributor of automotive lifts, tire equipment and automotive service equipment. Babco Sales is the exclusive agent for BendPak/Ranger, Peak and Dannmar equipment in Canada. We are a fast-growing organization headquartered in Surrey BC, with a warehouse location in Surrey, BC. We have remote service locations in Edmonton AB and...


  • Surrey, Canada Prairie Pacific Coast Express Corp. Full time

    _**Prairie Pacific Coast Express Corp. **_is the administration arm of 2 domestic operating divisions, Comox Pacific Express and Overland West Freight Lines. We are a western region road carrier with a focus on quality, integrity and respect. We are leaders in the west coast transportation market, and are always looking for talented, qualified and driven...


  • Surrey, Canada Babco Sales Ltd Full time

    **About Us** We are Canada’s largest distributor of automotive lifts, tire equipment and automotive service equipment. Babco Sales is the exclusive agent for BendPak/Ranger, Peak and Dannmar equipment in Canada. We are a fast-growing organization headquartered in Surrey BC, with a warehouse location in Surrey, BC. We have remote service locations in...


  • Surrey, Canada Calimet Construction Ltd Full time

    Job Description: As a Customer Service Agent at Calimet Construction Ltd, you will be the main point of contact for our clients, ensuring their needs are met and issues are resolved promptly. Your role involves providing excellent customer service, managing inquiries, and maintaining positive relationships with clients. Key Responsibilities: Assist...


  • Surrey, Canada Century Group Full time

    Guest Experience Ambassador (Full-time) - Civic Hotel POSTED 20 May 2024 LOCATION Surrey, BC Civic Hotel, Autograph Collection, is a bold landmark that merges BC’s artistry, culture and flavours with the spirit of entrepreneurial discovery — an independent, boutique hotel located in the heart of Surrey City and next to Surrey Central...


  • Surrey, Canada Century Group Full time

    Guest Experience Ambassador (Full-time) - Civic Hotel POSTED 30 May 2024 LOCATION Surrey, BC Civic Hotel, Autograph Collection, is a bold landmark that merges BC’s artistry, culture and flavours with the spirit of entrepreneurial discovery — an independent, boutique hotel located in the heart of Surrey City and next to Surrey Central...


  • Surrey, Canada Century Group Full time

    Guest Experience Ambassador (Full-time) - Civic Hotel POSTED 06 June 2024 LOCATION Surrey, BC Civic Hotel, Autograph Collection, is a bold landmark that merges BC’s artistry, culture and flavours with the spirit of entrepreneurial discovery — an independent, boutique hotel located in the heart of Surrey City and next to Surrey Central...


  • Surrey, Canada Century Group Full time

    Guest Experience Ambassador (Full-time) - Civic Hotel POSTED 30 May 2024 LOCATION Surrey, BC Civic Hotel, Autograph Collection, is a bold landmark that merges BC’s artistry, culture and flavours with the spirit of entrepreneurial discovery — an independent, boutique hotel located in the heart of Surrey City and next to Surrey Central...


  • Surrey, Canada Century Group Full time

    Guest Experience Supervisor (Full-time) - Civic Hotel POSTED 29 May 2024 LOCATION Surrey, BC Civic Hotel, Autograph Collection, is a bold landmark that merges BC’s artistry, culture and flavours with the spirit of entrepreneurial discovery — an independent, boutique hotel located in the heart of Surrey City and next to Surrey Central...