IT Manager

2 weeks ago


Montréal, Canada Alteo Full time

Alteo is looking for an IT Director for a permanent position based in the Greater Montreal area.

** Hybrid work **

As IT Director - Technology Solutions you will be responsible for providing, supporting and maintaining technology solutions for a large and growing group.

**Responsibilities**:

- Establish a relationship of trust with the managers of the various subsidiaries of the group
- Establish a culture of customer satisfaction
- Define the service offering of the technology solutions team
- Implement a DevOps methodology
- Implement best practices for monitoring infrastructure and systems
- Optimize the skills and processes of the technical solutions department
- Ensure the velocity and quality of technical deliverables
- Manage the outsourcing of specific IT functions
- Monitor technology to ensure the most appropriate technologies are used
- Participate in change management in the group's subsidiaries

**Profile**:

- DEC/BAC in IT, Information Systems Management, or Software Engineering
- 7+ years of experience related to the responsibilities of the position
- 3+ years of experience in managing or coordinating work teams or projects
- Ability to build trusting relationships with internal customers
- Have customer satisfaction as a priority
- Experience in project management (asset)
- Ability to analyze and synthesize information
- Good communication skills in French (spoken and written) and functional English.

Alteo est à la recherche d'un Directeur TI pour un poste permanent basé dans le Grand-Montréal.

** Travail hybride **

En tant que Directeur TI - Solutions technologiques vous serez responsable de fournir, supporter et maintenir les solutions technologiques d'un groupe d'envergure en pleine croissance.

Responsabilités:

- Établir un lien de confiance avec les dirigeants des différentes filiales du groupe
- Instaurer une culture de satisfaction de la clientèle
- Définir l’offre de services de l’équipe de solutions technologiques
- Mettre en place une méthodologie DevOps
- Mettre en place les bonnes pratiques de surveillance des infrastructure et systèmes
- Optimiser les compétences et processus du département de solutions techniques
- S'assurer de la vélocité et qualité des livrables techniques
- Gérer l’impartition de fonctions spécifiques TI
- Effectuer la vigie technologique afin d’assurer l’emploi des technologies les plus appropriées
- Participer à la gestion du changement dans les filiales du groupe

Profil:

- DEC/BAC en TI, Gestion des Systèmes d’information, ou Génie logiciel
- 7+ années d'expérience en lien avec les responsabilités du poste
- 3+ années d'expérience en gestion ou coordination d’équipe de travail ou de projets
- Capacité à établir des relations de confiance avec les clients internes
- Avoir la satisfaction client comme priorité
- Experience en gestion de projets (atout)
- Esprit d'analyse et de synthèse
- Bon communicateur en français (parlé, écrit), anglais fonctionnel.



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