Casual Greeter

JOB SUMMARY

DUTIES AND RESPONSIBILITIES:

- Greets and welcomes visitors and confirms are on designated visitor list and have a booked time as applicable.
- Takes temperature, asks questions as per screening tool and documents appropriately.
- Ensures waivers and agreements are signed prior to visiting Residents.
- Explains and provides educational resources to visitors on appropriate use of PPE (Personal Protective Equipment), cough etiquette, hand hygiene, physical distancing, and rules of the visit.
- Answers questions or directs them to the proper person for resolution.
- Ensures visitors and others are wearing appropriate masks and any other PPE needed for being in/on premises.
- Porters Residents to and from designated areas inside and outside the Home.
- Disinfects all screening tools and other equipment used, including pen, thermometer, laminated education materials and table.
- Escorts visitor to designated visiting area as appropriate.
- May screen other coming into the Home as needed.
- Maintains premises and performs cleaning of touch areas.
- Performs other related duties as assigned.
- Attends training and required meetings.

HEALTH AND SAFETY RESPONSIBILITIES:

- Responsible to read, understand and comply with Park Place and provincially mandated Occupational Health and Safety policies and safe work practices.
- Involved in all aspects of the Health and Safety Program including:

- Uses safe work procedures
- Promotes health and safety policy and awareness
- Makes safety suggestions
- Reads OH&S minutes posted
- Responsible to take every reasonable precaution to protect the safety of Residents, self, other employees, and the public.
- Reports any near miss, injury and accident or equipment damage to supervisor immediately and completes required reports.
- Corrects and/or reports unsafe conditions and sets a good example.

QUALIFICATIONS AND EXPERIENCE:
High school graduation or equivalent. Some customer service work experience. Experience working with seniors preferred.

SKILLS AND ABILITIES:

- Effective oral and written communication skills
- Strong customer service skills
- Effective interpersonal and organizational skills
- Proven ability to follow instructions
- Attention to detail
- Passing of vulnerable sector search or criminal record check as per provincial guidelines
- Equivalences may be considered

PHYSICAL DEMANDS:

- Ability to sit, stand and/or walk for no less than 8 hours a day.
- Ability to travel domestically via plane and car as required which is likely no less than 15%.
- Must be willing to work flexible hours.

HEALTH AND SAFETY RISKS - ENVIRONMENT

Physical: Strain on shoulder, neck, and back

Environmental: Draft, dust exposure, working alone situation

Chemical: Equipment cleaners

Biological: Exposure to communicable diseases, i.e., colds, influenza, GI.

Radiation: None known

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