Clerk Ii

**Position Number**:195847-67**Position Available**:Clerk II, Switchboard
**Status**:
**Department**: Communications
**Union**: C.U.P.E.
**Shifts**:Days, Evenings, Nights, Weekends**Rate of Pay**:$27.30-$28.26**Posting Date**:November 18, 2024**Closing Date**:November 25, 2024**About Joseph Brant Hospital**:
Joseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.

JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and living the hospital’s core values of Compassion, Accountability, Respect and Excellence.

**Responsibilities**:

- Answer phone calls - relay messages, liaise between staff, physicians and public.
- Page appropriate Emergency “Codes” and alarms as required and implement the necessary procedures according to Hospital Policy.
- Perform clerical duties as assigned.

**Qualifications**:

- High school graduation diploma, previous clerical or administrative experience preferred.
- Must be able to operate a Multi-line Digital Telephone Branch Exchange System.
- Must be able to work in a fast pace environment.
- Excellent command of the English language (written and verbal).
- Demonstrated ability to set priorities.
- An excellent telephone manner required and knowledge of Hospital and Community Services.
- Demonstrated computer experience utilizing the full suite of Microsoft Office Products and the Hospital Meditech Order Entry System.
- Demonstrated typing skills of 40 - 50 words per minute.
- Critical thinking skills are essential to assist staff, physicians, patients and visitors as they navigate through the complex Hospital System.

To be considered for this exciting opportunity please visit the JBH Careers page to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Joseph Brant Hospital is committed to an equitable and inclusive culture where everyone thrives and feels that they belong. One of the pillars of our Diversity, Equity and Inclusion framework is to enable our people and patients to flourish by removing barriers. In compliance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available during the recruitment and selection process and throughout employment.