E-commerce Specialist

2 weeks ago

Aurora, Canada Zinus Canada Full time

About Zinus

Zinus is a highly successful, publicly listed Global eCommerce mattress and furniture company that values and empowers an entrepreneurial spirit in all employees. We’ve been in the mattress and furniture business for over 16 years. From our beginnings in USA, we’ve expanded into 22 countries across the globe and plan to bring our expertly engineered products to even more countries over the coming years. To date, we’ve inspired over 1.4 Million reviews from satisfied customers.

Our Canadian division is expanding. This is the time to join us to be part of this growth.

Ecommerce Specialist----The Position Purpose:

- Responsible for the tactical execution of promotional events to align with business replenishment strategy, providing a high level of service to its Merchandising, Ecommerce Operations and Distribution Centre.
- Ensure all online assets content accuracy, consistency and timely execution of promotions
- Collaborate with all functional departments; building strong partnerships with their customers.

Position Responsibilities:

- Monitor advertising, social media campaigns on all vendor channels
- working with SEO, search, analytics, content and merchandising to ensure dependable execution and optimal customer experience
- Create and maintain online Brand stores via retailer channels and social media platform.
- Continually improve online experience and execution by utilizing marketing campaign enhancements, customer feedback/reviews, sales data, site metrics and other sources.
- Collaborate with key vendor partners and agencies to develop and execute promotions for brand development and items exposures.
- Monitor competitor products and provide recommendations to improve competitive position
- Synchronize all promotional activities exposures with replenishment team to ensure sufficient stocks are in place to support all events
- Work with Zinus Global office team members to develop any specific assets needed for Canadian sites.
- Provide key reporting on advertising performance, sales and inventory management to Merchandising, Logistics and Senior Management.
- Communicate product status, trouble shoot listing problems and update to merchants and Ecommerce operations teams.
- Help grow Canadian Accounts Base
- Assist with customer service requests including sending replacement parts/units
- Lead or participate in special projects as required.
- Perform other duties as assigned

Knowledge/Experience Required:

- Strong Command in English (verbal & written).
- 1-3 years of analytical experience and web-content.
- Social Media site management skills as asset
- Working knowledge of web site operations and functionality.
- Intermediate or advanced proficiency in Excel and/or MS.
- Good analytical skills with the ability to extrapolate pertinent information from various sources (reports and spreadsheets) and analyze data for recommendations.
- Excellent communication skills; collaborative with effective interpersonal skills; able to work across departments
- Strong customer focus with business acumen, problem solving skills and results orientated.
- Amazon Vendor Central, Amazon Advertising, Wayfair Partner Homes, Walmart Vendor Portal (Retail Link) experience/skills an asset.
- Self-directed, skilled multi-tasking ability to work with limited supervision.
- Bilingual French/English an asset.
- Salary - negotiable depending on experience

Career Path possibilities in 1-3 years: Account Manager, Marketing Manager, Sales Lead, Project managers.

**Benefits**:

- Bonus scheme
- Health and Dental Benefits

**Salary**: $55K-$60K+ per year

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
COVID-19 safety measures will be in place to ensure staff health and safety at work place.

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Digital Marketing: 1 year (required)
- Microsoft Excel: 1 year (required)

**Language**:

- English (required)

Work Location: Hybrid remote in Aurora, ON

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