Customer Service Representative
2 weeks ago
**Job Summary**
**Duties**
- Respond promptly to customer inquiries via phone, and in person.
- Provide accurate information regarding products.
- Opening and/or Closing duties that will have full training on.
- Analyze customer issues and provide effective solutions.
- Help out when stock comes in to ensure it is priced and tagged and ready to be put out for sale.
- Communicate clearly and professionally with customers to ensure satisfaction.
- Upsell or cross-sell products when appropriate to enhance the customer experience.
- Utilize phone etiquette to create a positive impression during calls.
**Requirements**:
- Proven experience in a customer service role is preferred.
- Strong sales skills are an asset for promoting products effectively.
- Cash Handling experience is a must.
- Excellent phone etiquette and communication skills are essential.
- Ability to analyze information quickly and accurately.
- Strong problem-solving skills and the ability to handle challenging situations calmly.
- A positive attitude and a commitment to delivering exceptional customer service.
We offer a competitive Bonus structure along with an hourly wage to help all employees reach their sales goals daily.
Must be 18+ to apply.
References will be required upon interview.
**Job Type**: Part-time
Pay: From $17.40 per hour
Expected hours: 16 - 20 per week
Additional pay:
- Bonus pay
**Benefits**:
- Store discount
Schedule:
- Every Weekend
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Cash handling: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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