Parking Valet, Supervisor, Downtown Ottawa

2 weeks ago

Ottawa, Canada Imperial Parking Canada Corp Full time

**Description**:
**Shift**: Thursday, Friday, Saturday, 3pm-11pm and Sunday, 8am-4pm and Monday, 3pm-11pm

The Valet Lead Hand Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Lead Hand Attendant is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Valet Lead Hand Attendant works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

**Key Responsibilities**:

- Mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information
- Foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when added
- Act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles
- Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership
- Pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue
- Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary
- Retrieve keys from guest; issue ticket to guest, or enter customer information using electronic device
- Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles
- Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle
- Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary
- Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
- Direct traffic, position barricades, and arrange for towing service when necessary
- Immediately report any incidents or claims to Operations Manager or Shift Lead
- Request and collect relevant fees for use of service
- Assist in reconciling end of shift revenue against the ticket distribution, when necessary
- Communicate professionally at all times with guests, client, and teammates.

**Skills, Knowledge and Expertise**:

- At least 18 years of age
- Valid driver’s license - **FULL G required**.
- Ability to operate manual transmission vehicles (stick shift)
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Acceptable driving record and motor vehicle report (MVR)
- Ability to learn quickly and use sound decision making to thrive in fast-paced environments
- Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
- Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
- Previous valet experience preferred

**Benefits**:
**(Full-Time Employee Only)**
Medical/Vision
Dental

Life Insurance
AD&D
STD

LTD - _offered based on employee group_

RRSP - _offered based on employee group_

EAP - _offered based on employee group_

Vacation

**About Reimagined Parking**:
The Reimagined Parking family of nationally recognized brands-Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

**United States - California applicants only**:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participat

  • Parking Valet Supervisor Downtown Ottawa

    2 weeks ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Job SummaryWe are seeking a skilled Valet Lead Hand to join our team at Downtown Ottawa. As a Valet Lead Hand, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.Key ResponsibilitiesParking Operations: Mobilize and coordinate the valet process, including retrieving keys,...

  • Parking Valet Supervisor Downtown Ottawa

    2 weeks ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Parking Valet Supervisor Downtown Ottawa Job DescriptionThe Valet Lead Hand Attendant is responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service. This role involves responding quickly to customers' requests, providing caring interactions with all guests, and working closely with fellow team...

  • Parking Valet Supervisor Downtown Ottawa

    2 weeks ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Job SummaryWe are seeking a skilled Valet Lead Hand Attendant to join our team at Downtown Ottawa. As a key member of our operations team, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.Key ResponsibilitiesParking Operations: Mobilize and coordinate the valet process,...

  • Parking Valet Supervisor Downtown Ottawa

    4 weeks ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Parking Valet Supervisor Job DescriptionWe are seeking a skilled and experienced Parking Valet Supervisor to join our team at Reimagined Parking. As a Parking Valet Supervisor, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.Key Responsibilities:Coordinate the valet process,...

  • Parking Valet Supervisor Downtown Ottawa

    4 weeks ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Parking Valet Supervisor Job DescriptionWe are seeking a skilled and experienced Parking Valet Supervisor to join our team at Reimagined Parking. As a Parking Valet Supervisor, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.Key Responsibilities:Coordinate the valet process,...

  • Parking Valet Supervisor Downtown Ottawa

    3 weeks ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Parking Valet Supervisor Job DescriptionThe Valet Lead Hand ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client's expectations. The Valet Lead Hand is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location. The Valet...

  • Parking Valet, Downtown Ottawa

    2 months ago

    Ottawa, Canada Imperial Parking Canada Corp Full time

    **Description**: **Shifts**: Days, evenings and overnight shifts available. The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Attendant is responsible for responding quickly to customers’ requests and providing caring interactions with all...

  • Overnight Valet, Downtown Ottawa

    2 weeks ago

    Ottawa, Canada Imperial Parking Canada Corp Full time

    **Description**: **Shift: Friday and Saturday overnight from 10:30pm - 7am** **Additional shifts available as well.** The Overnight Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Attendant is responsible for responding quickly to customers’...

  • Valet Manager, Downtown Ottawa

    5 months ago

    Ottawa, Canada Imperial Parking Canada Corp Full time

    **Description**: **Shift**: Wednesday - Sunday, 11am - 7pm The Valet Manager ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. This position is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned...

  • Parking Enforcement Officer

    3 weeks ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Parking Enforcement Officer Job SummaryWe are seeking a highly motivated and detail-oriented Parking Enforcement Officer to join our team in Downtown Ottawa. As a Parking Enforcement Officer, you will be responsible for monitoring parking facilities, enforcing parking regulations, and providing exceptional customer service.Key Responsibilities:Enforce...

  • Parking Site Supervisor, Downtown Ottawa

    4 weeks ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Parking Site Supervisor Job DescriptionWe are seeking a highly skilled and experienced Parking Site Supervisor to join our team at Reimagined Parking in Ottawa. As a Parking Site Supervisor, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.Key Responsibilities:Provide...

  • Parking Site Supervisor, Downtown Ottawa

    4 weeks ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Parking Site Supervisor Job DescriptionWe are seeking a highly skilled and experienced Parking Site Supervisor to join our team at Reimagined Parking in Ottawa. As a Parking Site Supervisor, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.Key Responsibilities:Provide...

  • Valet Manager, Downtown Ottawa

    5 months ago

    Ottawa, Canada Imperial Parking Canada Corp Full time

    **Description**: **Shift**: Wednesday - Sunday, 11am - 7pm The Valet Manager ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. This position is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned...

  • Valet Driver

    5 months ago

    Ottawa, Canada REEF Parking Full time

    **Valet Driver / Car Jockey** Pay rate: $15.75 - $17.00 per hour. Location: Ottawa, ON **Who You'll Work For** REEF transforms Urban Spaces into Community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that's over 15,000 strong, REEF is the largest operator of...

  • Parking Supervisor

    5 months ago

    Ottawa, Canada REEF Parking Full time

    Parking Supervisor **Ottawa, Ontario, Canada** **Location**: Downtown Ottawa Locations **Pay rate**: $20 - 22hr, 40hrs week. **Shifts**: Wednesday - Friday, 3pm - 11pm and Saturday - Sunday, 10am - 6pm **Who You'll Work For** REEF's mission is to connect the world to your block. We transform underutilized urban spaces into neighborhood hubs that connect...

  • Parking Site Supervisor, Downtown Ottawa

    4 weeks ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Parking Site Supervisor Job DescriptionWe are seeking a highly skilled and experienced Parking Site Supervisor to join our team at Reimagined Parking. As a Parking Site Supervisor, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.Key Responsibilities:Customer Service: Provide...

  • Parking Site Supervisor, Downtown Ottawa

    4 weeks ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Parking Site Supervisor Job DescriptionWe are seeking a highly skilled and experienced Parking Site Supervisor to join our team at Reimagined Parking. As a Parking Site Supervisor, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.Key Responsibilities:Customer Service: Provide...

  • Valet Driver

    5 months ago

    Ottawa, Canada Eminent Valet Inc. Full time

    **Eminent Valet, currently seeking motivated Valet Drivers to join our successful team. Eminent Valet has built a reputation for success becoming one of the country's largest Valet service providers that takes pride in operating in over major cities across Canada.** * **What We Offer**: - Tools for success include: ongoing training and management support -...

  • Parking Attendant

    2 months ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Parking Valet Job DescriptionWe are seeking a skilled and courteous Parking Valet to join our team at Reimagined Parking. As a Parking Valet, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.Key Responsibilities:Parking and Retrieval: Mobilize and coordinate the valet process...

  • Parking Attendant

    2 months ago

    Ottawa, Ontario, Canada Reimagined Parking Full time

    Parking Valet Job DescriptionWe are seeking a skilled and courteous Parking Valet to join our team at Reimagined Parking. As a Parking Valet, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.Key Responsibilities:Parking and Retrieval: Mobilize and coordinate the valet process...