Patient Experience Coordinator
3 weeks ago
**Benefits**
- Competitive salary commensurate on experience
- Paid training and ongoing education
- Paid holidays off
**Requirements**:
- Customer service/greeting and sales.
- Answering multi-line phones and multitasking.
- Processing client's payments and issuing related invoices; interact with clients and third party groups.
- Managing clinic flow and organization.
- Tidying and cleaning maintenance of the clinic
- Communicating with clients and team of healthcare professional.
- Abiility to communicate and work effectively on a multidisciplinary team.
- Strong communication and teamwork skills.
- Ensuring growth and filled appointments
- Ability to multi task efficiently and accurately
- Able to manage time efficiently and prioritize multiple tasks.
- Proficient in use of computers and other office equipment.
Soft Skills
- Strong problem solving skills and ability to learn quickly.
- Work independently unsupervised and well with a team.
- Ability to take charge, work well with others and independently while executing a high level of patience and understanding.
- Meticulous records maintenance skills.
- Superior telephone manners and strong interpersonal skills.
- Strong customer service orientation.
Familiarity with Blue cross, Medavie, Telus Portal, Provider connect, and Nexgenrxbilling preferred.
New graduates of medical office assistant/administrative assistant welcomed.
**Salary**: $18.00-$19.00 per hour
**Benefits**:
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Every Weekend
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Barrie, ON L4N 0G5: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
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