Retail Team Lead Ft

2 weeks ago

Edmonton, Canada CROSSMARK Full time

Job Posting:
**_ Summary:_**

The Retail Team Lead is responsible for supporting the Retail Supervisor within a designated territory for training, quality control and mentoring of PT Retail Reps.

**_
Essential Duties and Responsibilities: _**
- Act as a point of contact and communication support for project queries from reps and stores.
- Train and coach reps, providing accurate records of interactions as instructed by Supervisor.
- Maintain in-store relationships within the area. May participate in client in-field work withs.
- Assist with retrieval of company equipment and project materials when required.
- Act as the main point of contact when Supervisor is out of office.
- Execute a regular territory of stores and assist in vacant/vacation territories for in-store activities.
- Lift and transport materials up to 50 lbs for the purpose of in store merchandising activities.
- Meet in store with Supervisor for ongoing development and training.
- Consistently support company process, policies, procedures and position responsibilities.

NOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

**_
Physical Demands: _**

While working in retail stores the associate will be required to sit, reach (overhead, under and arms length), bend, climb, kneel stand, squat, walk on flat surface, lift up to 50 lbs., change position, and handle and carry a 2 lb. device.

Education/Experience: High School Diploma or GED equivalent with one to two year’s related experience and/or training; or equivalent combination of education and experience.

Computer Skills: Experience working with online tools and apps.

Certificates, Licenses, Registrations: A valid drivers’ license is required.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Work environment: In-store field environment with travel required. Some Home Office work required.

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