Cashier Supervisor

**Department**: Retail Stores

**Location**: Pickering, ON

**Workplace Type**: On-site

**Job Type**: Full-time, Permanent

THE TEAM

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

THE ROLE

**Duties/Responsibilities**:

- Ensure monthly supply orders are accurate and placed on time.
- Complete cash counts and supervise safe items.
- Authorize cash and debit/credit transactions on behalf of management.
- Provide customers with excellent levels of Customer service.
- Deal with customer complaints and enquires, providing the best possible outcome.
- Ensure the personal appearance of sales staff is in line with company guidelines.
- Encourage personal progression through store.
- Provide assistance with the induction and training of new starters.
- Assist with the development of existing staff, ensuring that personnel complete the relevant E-Assessments.

**Skills/Experience/Knowledge needed**:

- 2+ years of retail experience preferred.
- Cash Handling experience of a minimum of six months.
- Management experience of a minimum of six months to one year.
- Excellent time management skills.
- Ability to manage others and successfully lead a team.
- Knowledge of business policies for financial transactions.
- Strong verbal and written communication skills.
- IT skills - Microsoft Office, Word, and Excel