Dental Receptionist/customer Service

2 weeks ago


Brampton, Canada Aero Dental Full time

Overview:
We are seeking a skilled and friendly Dental Receptionist to join our team. As the first point of contact for our dental office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. If you have experience in a medical or dental office setting and possess strong administrative skills, we encourage you to apply.

**Duties**:

- Greet patients and visitors with a warm and welcoming demeanor
- Answer phone calls, schedule appointments, and manage the office phone system
- Check-in patients, verify insurance information, and update patient records
- Collect payments and provide accurate billing information
- Assist with electronic medical records management using Dentrix or similar software
- Coordinate referrals to specialists as needed
- Maintain a clean and organized front desk area
- Communicate effectively with patients, staff, and providers to ensure efficient workflow

**Experience**:

- Previous experience in recalls is required
- Previous experience in an administrative role, preferably in a medical or dental office setting
- Familiarity with phone systems and appointment scheduling software
- Knowledge of medical terminology and electronic medical records (EMR) systems such as Epic
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational skills with attention to detail
- Strong communication and interpersonal skills

Please note that all positions at our dental office are paid positions. We offer competitive compensation based on experience.

**Job Types**: Full-time, Permanent

Pay: $20.00-$23.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Every Weekend
- Monday to Friday
- Weekends as needed

Work Location: In person


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