Manager, IT

2 weeks ago

Richmond, Canada WorkSafeBC Full time

Job requisition number

038174

Job location

Richmond

Full-time / part-time

Full-time

Salary

Starting from $124,081

Posting period

From 08/23/2023 to 10/31/2023

Overview

Are you passionate about delivering value to your clients and developing and implementing strategies to run an efficient and effective IT operation? Do you strive to be an effective leader, mentoring and supporting your team and promoting strong service-oriented values? We are looking for a **Manager IT (DevOps)** to manage the day-to-day operations of their teams within the Innovation & Technology (I&T) Division and to develop and deliver effective and efficient services to clients in accordance with best practices, policies, and standards of WorkSafeBC.

**How you’ll make a difference**:As a Manager IT, DevOps** **you’ll be using leading-edge technology to help connect British Columbians to healthy and safe workplaces.

**Where you’ll work**

At WorkSafeBC, we offer a **hybrid work model** that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you’ll work primarily from your B.C. home and occasionally i.e., 2-3 times per month in our Richmond, BC office.

What you'll do
- Work with the Release Train Engineers and People Development Managers to improve processes including the prioritization of technical debt on products, ensuring they are managed at an acceptable level.
- Monitor the number of issues or technical debts per product, identifying those requiring modernization to reduce support efforts.
- Manage the operations of the various staff, contractors and service providers reporting to the incumbent in order to ensure efficient and effective delivery of services to internal and/or external customers.

Is this a good fit for you?

We’re looking for someone who can:

- Ensure the effective delivery of all services within their area of responsibility by developing and implementing work unit business plans to support and achieve the Division's strategic objectives and performance goals. Monitors and adjusts activities to meet business plan objectives and to respond to changing conditions.
- Ensure that WorkSafeBC and Divisional policies, procedures and standards are appropriately implemented within assigned area. Provides advice, guidance and direction to assigned staff and others on plans, processes and operational matters relating to areas of responsibility.
- Promote a service-oriented approach in providing services to external and/or internal customers. Identify, follow up, and/or respond to clients' needs and areas of concern, taking appropriate action to quickly resolve issues.
- Participate as a member of the management team of the Division in business planning activities and provide input into changes and initiatives as required. Work closely in collaboration with other Divisional and/or WorkSafeBC managers in planning, program development or operational activities.
- Manage and direct assigned staff in maintaining high levels of service and in achieving Divisional priorities and objectives. Hire, orient, evaluate, discipline, and terminate staff as required. Assign work, set performance goals and provides feedback, coaching and developmental planning to support and motivate staff in meeting expectations.
- Manage the financial resources within the allocated budget. Plan, develop and administer annual operating budget for the assigned area. Monitor ongoing financial reporting, investigate variances, and take corrective action as required.

**Your background and experience**
- Bachelor’s degree in information technology, Engineering or Computer Science.
- A minimum of** **5 years of directly related management experience.
- Azure certification is an asset.

We’ll consider an equivalent combination of education and experience.

**Important to know**

Before we can finalize any offer of employment, you must:

- Consent to a criminal record check and successfully meet the criminal record clearance.
- Confirm you’re legally entitled to work in Canada.
- WorkSafeBC’ s COVID-19 Employee Mandatory Vaccine Policy (the “Policy”) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.**Who we are**

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honored to serve the 2.49 million workers and 263,000 registered employers in our province.

**W

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