Assistant Manager, Old Fort Erie

3 weeks ago


Fort Erie, Canada Niagara Parks Full time

**Assistant Manager, Old Fort Erie**

Under the general supervision of the Manager, Old Fort Erie and within the established policies, procedures and guidelines, to manage the visitor centre and museum operations at Old Fort Erie, Bertie Hall and Chippawa Battlefield. To ensure sound practices and procedures are understood, implemented and adhered to, a high level of customer service is maintained, operate efficiently and to meet or exceed the acceptable standards of the NPC management and Commission.

**This position offers an hourly rate of $26.48 per hour to $31.62 per hour ($51,641 to $61,665 annually) as well as a defined benefit pension plan and comprehensive benefit plan.**

**Applications for this position will be accepted until February 16, 2023.**

**QUALIFICATIONS**:

- Knowledge of administrative, supervisory, planning, collections management, archival practices and procedures as well as applicable government legislation.
- Historic Weapons Supervisor Course or equivalent knowledge and experience. Government of Canada Firearms license.
- Three (3) years related experience.
- Effective interpersonal and written communications skills, excellent organizational and planning skills, as well as administrative, supervisory, problem solving skills, archival and collections management experience and knowledge of applicable governmental legislation.
- A working knowledge of the Explosives Act and Firearms Act.
- Experience with retail, food operations and events management.

**DUTIES AND RESPONSIBILITIES**:
**ADMINISTRATION.**
- Monitors daily financial performance against the standards of the operations.
- Provides for maintenance and provides daily records, databases, statistics and generate reports that capture departmental sales, productivity, labour costs, payroll; keeps accounting records updated and processes accident reports, etc.
- Manages the daily cash transactions for the operations including floats, billings, imprest funds, daily change orders, invoices, conducts cash audits and is accountable for any cash discrepancies.
- Card holder for Moneris machines, primary contact for Accesso and Retail Pro
- Researches and pursues grants and assist with business plans to secure operational funding.
- Assists in updates to signage and website information in consultation with the Sales/Marketing department.

**OPERATIONAL.**
- Assists in the management, development and promotion of the historic, retail and food services operations at Old Fort Erie and Chippawa Battlefield.
- Develops interpretive material to provide visitor activities and educational programming.
- Implements the historical education programs and special events.
- Arranges for volunteers to assist with scheduled tours and special events as needed.
- Provides background information to schools prior to scheduled visits and conducts guided tours for organized groups and the general public.
- Assists with the proper care and maintenance of museum artifacts including curatorial tasks such as cataloguing, research and preventative conservation.
- Ensures follow-up of inventory controls, annual inventory and correct stock levels, places orders as required.
- Work with engineering to repair or replace faulty equipment. Working knowledge of the displays, tours and programming in the Visitor Centre and Fort.
- Contact with Group Sales regarding community events, tour groups and pavilion bookings.
- Plan and prepare for events throughout the operating season.
- Communicates operational issues which cannot be resolved to the Manager, Old Fort Erie for discussion or resolution.
- Assist with the coordination of off-site presentations involving Old Fort Erie staff.
- Develops lecture series and entertainment for theatre.
- Ensures the safe handling and storage of black powder and firearms under the Explosives Act and Firearms Act.
- Opens and closes the Visitor Centre, makes up floats for Cashiers, does change orders and imprest, if required.
- Ensures all workers under their control work in compliance with the Occupation Health and Safety Act, First Aid, WHMIS, established policies and procedures, and are provided with the required training.
- Review cash record receipts, journal tapes, conducts audits, etc.
- Order, prepare and serve food based on Niagara Health standards.

**SUPERVISING.**
- Primary supervisor of the Visitor Centre including: visitor orientation, audio visual, food, retail and janitorial operations.
- Working with the Manager, co-ordinates and supervises the activities, staff and volunteers of Old Fort Erie.
- Performs the following management functions: hiring, orientation, scheduling, disciplining, monitors staff performance - including conducting seasonal performance evaluations, staff development, training, and employee relations.
- Recruits, trains and supervises volunteers.
- Ensures that workers under their control comply with the Occupational Health and Safety Act and all public standards, NPC policies and procedures and


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