IT Specialist

7 months ago

Montréal, Canada Local Logic Full time

**Our Mission**

Local Logic is digitizing the built world to make it universally understandable and actionable for consumers, investors, developers, and governments with the ambition of helping build cities that are more sustainable and equitable for the people who live in them.

To achieve that dream, we’ve built a digital twin of cities, quantifying the built world using data and AI to interpret the $217T real estate market throughout the US and Canada.

We started our journey at McGill University’s urban planning department, where we came to see that cities were being developed in all kinds of unsustainable ways. Why were sprawling suburbs still being built, when doing so would increase pollution and inequality? Why were new business parks being built far from mass transit, when doing so would make traffic congestion skyrocket? Why was social housing being built in places that would exacerbate social problems rather than improve them?

It became clear to us why: cities are incredibly difficult to understand. However, we realized that with recent advances in data science, all the complexity of cities could be made simple enough for anyone to understand. And that understanding would be essential to making the sustainable, equitable, and prosperous cities that we so desperately need.

Today, Local Logic delivers sophisticated location insights through webtools, APIs, one-click reports and a data analytics platform. Our insights are powered by billions of data points we’ve generated that describe all aspects of cities - from the distance to the nearest bus stop, the quietness on the street, to the most recent trends in the housing market and more.

We’re a remote-enabled company, with half our employees in Montreal and half spread across NA (mostly in Canada). This role is key to supporting that model, therefore the expectation is that the IT Specialist will ideally be present in the office at least 2 days per week.

**As IT Specialist reporting to the Head of Engineering, your responsibilities will include**:

- Operate the IT HelpDesk to provide timely and effective technical support to end-users for all hardware and software issues.
- Maintain inventories, provision, and update company-managed user laptops.
- Manage A/V equipment, wi-fi, printers, and other on-premise services.
- Oversee, refine, and document workflows and IT processes, such as employee onboarding, offboarding and access requests.
- Review security, safety, and compliance aspects of IT Operations.

**Additionally, the IT Specialist will have the opportunity to work directly with our Engineering and Customer Support (CS) departments to**:

- Assist in quality assessment (i.e. testing & analysis) for major product & feature releases.
- Provide level 3 (technical) support to our front-line support staff for our customer-facing products.
- Assist our CS team in supporting our customer base during peak periods.
- Contribute content to internal CS knowledge bases.

**Key requirements**:

- 1+ years experience as an IT technician or system administrator in a cloud-native software company.
- Experience managing Mac & Windows laptops (software & hardware).
- Experience as an administrator of Google Workspace.
- Excellent interpersonal and communication skills (spoken and written).
- Autonomous, organized, service-oriented with a demonstrated ability & passion to learn.

**Assets**:

- Experience in Customer Support in any setting.
- Experience as a QA Analyst in a software company.
- Experience with Slack, Salesforce, Zendesk, Rippling, Atlassian, AWS, Zoom, Tableau

**Why Should You Work Here?**

At Local Logic, you have an amazing opportunity to be an early team member of an expanding Series B backed startup. We are focused on understanding the world and its cities to predict the future and make the real estate market more transparent.

We are a people-first company that strives to create the best experience for our employees by creating an inclusive, collaborative, challenging environment to learn and problem-solve on a daily basis.

You will have access to benefits such as:

- Comprehensive health insurance on us
- A health platform (telemedicine, Employee and Family Assistance Program (EFAP), mental health and stress management assistance) (*for Canadians only)
- Stock options
- Unlimited vacation
- Intentional Fridays
- Health and benefit allowance per year
- Initial WFH allowance
- Bike sharing membership on us
- A cool office in the heart of Montreal

To support our company's value of being growth-oriented, employees are given a $1500 annual professional development credit.

**Our Commitment to Diversity & Inclusion**

We’re aiming to build a diverse team and inclusive company culture. We are an equal opportunity employer (EOE) and do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic informat

  • Senior Network and Cyber Infrastructure Specialist

    3 weeks ago

    Montréal, Canada Fed IT Full time

    We are Fed IT, a cutting-edge organization that is currently seeking an exceptional Senior Network and Cyber Infrastructure Specialist. This permanent, hybrid position offers the possibility of working from our downtown site or our South Shore location.The salary for this role is estimated to be between $90,000 to $100,000 annually, depending on...

  • Cybersecurity and IT Infrastructure Specialist

    3 weeks ago

    Montréal, Canada Fed IT Full time

    Are you a seasoned systems administrator looking for a new challenge? Fed IT is seeking an experienced Cybersecurity and IT Infrastructure Specialist to join our team.We are offering a competitive salary of $92,000 - $102,000 per year, commensurate with experience.About the RoleIn this role, you will be responsible for developing and deploying infrastructure...

  • Digital Transformation Specialist in Manufacturing

    3 weeks ago

    Montréal, Canada Fed IT Full time

    Job OverviewWe are seeking an experienced Digital Transformation Specialist to join our team at Fed IT. As a Senior ERP Business Analyst, you will lead the company's ERP optimization projects and provide leadership in the digital transformation of processes.Key ResponsibilitiesCollaborate effectively with internal stakeholders (Management, Sales, Finance,...

  • Autosys/caching Specialist

    2 months ago

    Montréal, QC, Canada Atlantis IT group Full time

    **Role**: Autosys/Caching Specialist **Location**: MONTREAL & MIRABEL, QUEBEC **Competencies**: Digital : Microsoft Azure, Digital: Terraform **Experience (Years)**: 6-8

  • Leasing Specialist

    6 months ago

    Montréal, Canada Rent it Furnished Full time

    Seeking experienced Realtors/Leasing Specialists - Downtown Montreal Rent it Furnished Inc. is seeking two experienced **Leasing Agents/Realtors** with market knowledge and proven results in the downtown Montreal rental market. Our company represents over 4500 rental properties across Canada with offices in Montreal, Vancouver, Ottawa and Toronto since...

  • Experienced Leasing Specialist

    6 months ago

    Montréal, Canada Rent it Furnished Full time

    Seeking experienced Leasing Specialists - Downtown Montreal Rent it Furnished Inc. is seeking two experienced **Leasing Agents** with market knowledge and proven results in the downtown Montreal rental market. Our company represents over 5000 rental properties across Canada with offices in Montreal, Vancouver, Ottawa and Toronto since 2009. You will be...

  • Experienced Leasing Specialist

    6 months ago

    Montréal, Canada Rent it Furnished Full time

    Seeking experienced Leasing Specialists/Real Estate Agents - Downtown Montreal Rent it Furnished Inc. is seeking two experienced **Leasing Agents/Realtors** with market knowledge and proven results in the downtown Montreal rental market. Our company represents over 4500 rental properties across Canada with offices in Montreal, Vancouver, Ottawa and Toronto...

  • Experienced Leasing Specialist

    6 months ago

    Montréal, Canada Rent it Furnished Full time

    Seeking experienced Leasing Specialists/Real Estate Agents - Downtown Montreal Rent it Furnished Inc. is seeking two experienced **Leasing Agents/Realtors** with market knowledge and proven results in the downtown Montreal rental market. Our company represents over 4500 rental properties across Canada with offices in Montreal, Vancouver, Ottawa and Toronto...

  • Active Directory Specialist

    6 months ago

    Montréal, Canada IT Chapter Full time

    IT Chapter est à la recherche d'un/une expert(e) en **gestion d'annuaire Active Directory **(AD) qui sera responsable de concevoir, déployer et maintenir une infrastructure d'annuaire AD pour gérer les utilisateurs, les groupes, les ordinateurs et les ressources au sein d'une organisation. **Responsabilités** - Mettre en place des processus pour la...

  • IT Business Analyst

    3 months ago

    Montréal, Quebec, Québec, Canada Fed IT Full time

    I am currently looking for a Business Analyst for one of our clients. This is a permanent, hybrid position. Salary varies according to experience ($80,000 to $100,000).Your duties will include :- Work closely with integration specialists and project stakeholders to ensure smooth data flow between systems.- Research, analyze and define integration...

  • Business Intelligence Specialist

    3 months ago

    Montréal, Canada Fed IT Full time

    Are you looking for a new professional challenge? Systems administration no longer holds any secrets for you? Do you want to join a company that combines high standards, performance and kindness? So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT recruitment...

  • Dynamics Support Specialist: System Configuration and Maintenance

    3 weeks ago

    Montréal, Canada Fed IT Full time

    Job OverviewFed IT seeks a highly skilled Dynamics 365FO support analyst to join our team. This role requires strong technical knowledge of the system, excellent problem-solving skills, and the ability to work effectively in a dynamic environment.Key Responsibilities:Participate in the implementation project for Dynamics 365FO, working closely with the...

  • Business Intelligence Specialist

    3 months ago

    Montréal, Canada Fed IT Full time

    Are you looking for a new professional challenge? Systems administration no longer holds any secrets for you? Do you want to join a company that combines high standards, performance and kindness? So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT recruitment...

  • Dynamics Support specialist

    6 months ago

    Montréal, Quebec, Québec, Canada Fed IT Full time

    Reporting to the Team Leader - Software, the Dynamics 365 Finance & Operations (FO) support analyst will be responsible for configuration changes and maintenance of our Dynamics 365FO deployment. This includes making recommendations to meet business needs taking into account Dynamics 365 best practices; the standardization of use throughout the organization;...

  • Spécialiste en Intégration de Données

    7 months ago

    Montréal, Canada Chef Cook It Full time

    C’est le travail collectif qui assure le succès de Cook it! Venez contribuez à bâtir cette croissance à nos côtés, et ensemble, on s'engage à avoir un impact inestimable sur votre carrière et à propulser vos idées de grandeur. Notre futur.e **Spécialiste en intégration de données **(data integration specialist) aura pour mandat de développer...

  • Business Intelligence Specialist

    3 months ago

    Montréal, Quebec, Québec, Canada Fed IT Full time

    Are you looking for a new professional challenge? Systems administration no longer holds any secrets for you? Do you want to join a company that combines high standards, performance and kindness? So take 5 minutes to read this ad, your future may be at the bottom of this offer! First of all, let me introduce myself, I am Earvin from the Fed IT recruitment...

  • Autosys /caching Specialist

    2 months ago

    Montréal, QC, Canada Atlantis IT group Full time

    **Role: Autosys L3** **Location: Montreal, QC | Hybrid** **Required Skills: Autosys, Caching and Redis** Role Description: Competencies: Digital : Microsoft Azure, Digital: Terraform Experience (Years): 6-8 Thanks