Cumberland Bylaw Officer

**Join Commissionaires**

Our focus is on our customers and our team members. As Canada’s only not-for-profit security company, over 90% of our revenues go directly back to our team members in wages, health & dental benefits, RRSP contributions, employee recognition programs, and more.

Be part of a great team where your contribution is recognized. We offer opportunities to service a range of different customers. If interested in advancement, there is plenty of opportunity. We are a dedicated equal opportunity employer with both structured and flexible shifts available across Vancouver Island and into the Yukon to suit every lifestyle - student, parent, night owl, you name it

As one of Canada's leading security organizations, our security professionals keep airports, schools, government facilities, and other commercial enterprises safe. We also work with police departments and municipalities to help in keeping Canadians safe.

**Make a difference**

**Location**:Cumberland, BC

**Position Status**: Part Time - 21 Hours a week

**Wage**:$19.38/hr - $20.41/hr

**Shifts**: Various days, evenings, and overnight shifts and on call

**Reports to**: Site Supervisor

**JOB RESPONSIBILITIES**
- Obtain, or be willing to obtain (at Corps expense), at minimum, Level 1 of the Bylaw Enforcement and Investigative skills certificate, provided by the Justice Institute of BC or equivalent;
- Be trained, or willing to be trained to deal with the public on animal control-related matters;
- Carry out a minimum of four full patrols of the entire service area
- Catch and impound dogs that are found to be at large within the service area or without a valid and current dog license.
- Ensure the staff proactively sell dog licenses, while on patrol and while attending animal control complaints. Sell dog licenses at convenient public locations including veterinary clinics, pet stores, and other retail outlets, and include an educational program dealing with responsible dog ownership.
- Establish and maintain good working relationships with the village of Cumberland, RCMP and SPCA, pet stores, veterinary clinics, and animal control officers from surrounding areas.
- While on duty, or on call, maintain and be in possession of the issued mobile phone at which the animal control officer can be reached and be available at all times concerning complaints with respect to animal control, and respond to such complaints.
- Dog control complaints received during office hours are to be acknowledged to the complainant within one hour.
- Emergency dog control complaints received by the Contractor, regardless of time or day, will be acknowledged to the complainant immediately and shall be investigated as soon as possible until the situation is resolved and/or secured prior to leaving the scene.
- Investigate circumstances of all dog control complaints and interpret applicable laws, regulations, and policies that affect the investigation.
- Draft and issue all correspondence necessary to resolve complaints received.
- Issue and serve notices of offense and/or MTI tickets
- Assemble and secure any evidence during an investigation and prepare court documentation when necessary;
- Submit all fees collected on a monthly basis;
- Provide written activity reports on a monthly basis.

**QUALIFICATIONS AND EXPERIENCE**
- Must be legally entitled to work in Canada.
- Must be able to obtain a Reliability Clearance and be minimum 19 years of age.
- Be in possession of a valid Class 5 BC Drivers license with a good driving record;
- Must be physically fit and able to stand for long periods at a time.
- Must be able to work in a range of weather conditions throughout shift.
- Must be fluent in the English language - written, verbal and reading skills.
- Must have a positive attitude with a professional demeanour, and strong interpersonal skills.
- Have excellent attention to detail to fulfill duties and responsibilities and incident report writing.
- Have excellent problem solving skills with an ability to handle emergency situations in a calm manner.
- Have the ability to work independently and make sound decisions in varying situations.
- Have a demonstrated interest and experience in serving the public.

**BENEFITS AND PERKS**
- Free and paid training programs.
- Opportunities for advancement.
- A variety of shifts to maximize work-life balance
- Exclusive partnership rates with BMO, Bell, and Hero Travel program
- Recognition and reward programs.
- Extended health, dental, and vision coverage.
- Free uniform and dry-cleaning reimbursement.
- Safety boot reimbursement and PPE provided (as applicable).
- RRSP contributions.
- Referral bonuses.
- And more

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