Student Success Coordinator
2 weeks ago
We are looking for a Student Success Coordinator. We are looking for someone who will help guide the students toward thesuccessful completion of their program. This job requires excellent administrative and customer service skills.
You would be communicating with students regularly to help solve their concerns, as well as ensuring that the institution is complying with the administration standards of our regulatory bodies.
- Minimum 1 year experience in at least one of the following areas: administration and/or customer service
- Post-secondary education in a relevant field
- Excellent verbal, written and electronic communication and interpersonal skills
- Excellent knowledge of Microsoft Word and Excel
- Experience with CRM or SIS systems would be an advantage
- Experience with data entry and record keeping required
- High accuracy and attention to detail required
- Ability to work with both people and problem solve
- Previous administration & customer service skills an asset
- Must work tell independently and in a team
**Role and Responsibilities**
- Set up student administration files
- Send out enrollment packages and schedule onboardings
- Explain institutions attendance & dismissal policy
- Communicate with students during enrollment process all the way through to graduation
- Collaborate with the admissions team to create student files and prepare students for enrollment
- Work closely with the Student Financial department
- Assist students with providing access to available resources
- Assist graduates with exit interviews
- Provide timely activity reports to the director and admissions team
- Prepare student transcript & certificate to electronically file & officially send out
**Salary**: $21.00-$23.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Kelowna, BC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
Work Location: One location
Application deadline: 2023-01-23
Expected start date: 2023-01-23
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