Financial Service Representative
2 weeks ago
**Location: Comox Valley**
**Financial Services Representative**
Be one of the many First Credit Union team members who say, “I love my job” - this resonates in our 5-star rating on Glassdoor and our standing as one of B.C.’s Top Employers. First Credit Union is a financial co-operative with branches in eight communities across the south coast of B.C., focused on the financial, social, and environmental well-being of our members and the communities we serve.
**This is a casual position supporting coverage for several branches in the Comox Valley area, including our Courtenay, Cumberland, Bowser, and Union Bay Branches.**
**Major Responsibilities**:
- Providing an exceptional member experience by proactively engaging with members to understand and meet their immediate day-to-day banking needs by identifying the products and services that will benefit them.
- Completing financial transactions such as deposits, withdrawals, bill payments and/or other account transactions accurately and efficiently
- Transforming the member experience by educating them on our mobile tools and resources.
- Assisting and backing-up other team members and completing other duties as assigned.
**Required Experience, Knowledge, Skill, and Ability**:
- High School Diploma (preference will be given for post-secondary education).
- 1-3 years’ experience in the financial, retail, or hospitality industry.
- Strong interpersonal skills with a service-oriented focus.
- Knowledge of deposit and lending products and services preferred.
- Effective listening skills.
- Successful relationship building skills.
- A positive attitude towards teamwork and cooperation.
- Strong oral and written communication skills.
- Accuracy and attention to detail.
- A proven ability to perform basic mathematical calculations with or without a calculator.
- Initiative, enthusiasm and a willingness to learn are essential attributes.
**Why work for us?**
- Take advantage of opportunities for career development including continuous training, education support and career planning.
- Embrace our commitment to employee wellness including a comprehensive employee and family assistance program.
- Enjoy a competitive compensation package.
- Be part of a company that is dedicated to making meaningful community impact.
**Who should apply?**
**Salary**: $23.09-$25.58 per hour
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Comox Valley, BC: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: One location
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