Customer Service Representative
3 weeks ago
**Customer Service Representative Job Summary**
**Customer Service Representative Duties and Responsibilities**
- Listen, document, and help resolve conflicts with customers
- Answer questions or handle complaints from customers
- Provide information to customers about order status and product queries
- Process customer orders/changes/returns according to established department policies and procedures
- Work closely with the credit department to resolve disputed credit items
**Job Type**: Part-time
Part-time hours: 20 per week
Pay: $14.25-$28.41 per hour
**Benefits**:
- Flexible schedule
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Quebec City, QC: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
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