HR Delivery Lead

3 weeks ago


Toronto, Canada McCain Foods (Canada) Full time

**Position Title**:HR Delivery Lead

**Position Type**: Regular - Full-Time

**Position Location**:Toronto HQ

**Requisition ID**: 21023

**JOB PURPOSE**:
Come join McCain as we embark on a journey to deliver exceptional employee experiences through our technology. As a Delivery Lead you will be part of a growing HR Portfolio team, responsible for delivering technology products and process enablement in line with HR business leaders, integrators and supporting internal IT departments. You’ll be known as a someone who can get things done by leading the HR business in navigating the execution of technology changes from the inception of a concept to sustaining an implemented solution. Working within a global landscape, you will act as a champion of our global processes and existing technology to ensure scalability of our technology enablement and guide where localization is needed. Reporting to the Director of our HR technology Portfolio your responsibilities will include the following:
**JOB RESPONSIBILITIES**:

- Lead discovery phases for new technology enhancements and programs to assure requirements are understood
- Create necessary artifacts to enable the appropriate documentation for scoping and facilitating clarity with integrators, solution architects and developers
- Champion our global processes and technology design and decipher localization needs
- Act as an extension of HR business process owners by being the primary liaison on projects with IT partners
- Lead the facilitation of design and proof of concept readouts to business users to ensure needs are properly understood and solution direction is on point
- Drive test planning and execution of test cycles and partner business process owners to achieve sign off
- Support project managers with proactively assessing risk with respect to delivery quality, timeline, and budget
- Lead the transition of implementation into sustainable processes by transitioning design and process knowledge to HR technology support teams
- Support respective HR Product Owners with release and upgrade management where delivery of new functionality is required

**KEY QUALIFICATION & EXPERIENCES**:

- 5+ Years’ experience in end to end HR technology implementations
- Minimum 3+ years’ experience with SAP SuccessFactors suite of products
- Strong leadership, relationship management and interpersonal skills.
- Experience working in a global environment and understanding the nuances of localization vs global process
- Proven experience as a lead working with multi-disciplined, matrixed global teams and multi-cultural transformations
- Experience with influencing and working partnering IT teams such as Solution Architects, Product Owners, Security Teams, Developers and Integrators on a variety of initiatives
- History of working with Senior HR leaders across a variety of HR process areas
- Demonstrated experience in effectively managing and mitigating project risks and issues
- Experience with ServiceNow HR Service Delivery module considered an asset
- Experience with SAP HCM products considered an asset
- Courage to have difficult discussions with groups from all level of the organization
- Resilient after business set-backs, and demonstrates persistence in tough circumstances
- Sound fact-based decision making; responsive and problem solving ability with a focus on delivering results
- Travel as required to support project delivery

**OTHER INFORMATION**
- Key internal relationships: Information Technology teams and Data and Integration teams, Global Leadership Team, Corporate Communications
- Key external relationships: External vendors
- Travel: as required

Job is primarily performed in a standard office environment

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
- McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger._
- McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs._
- The health and safety of McCain employees and their families has been our number one priority since the start of COVID-19 pandemic. With vaccination restrictions easing across the globe we do not currently require employees to be vaccinated, but we reserve the right to change this mandate in line with health guidance and regulations in each country._
- Your privacy is important to us. By



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