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Residential Services Acting Assistant Manager
2 months ago
The Residential Services Supervisor provides a safe and secure environment for residents and visitors.
**KEY RESPONSIBILITIES**:
**Take on the following responsibilities for the Assistant Manager when they are away**:
- Assist the Residential Services Manager with the day-to-day management of the Gateway of Hope Emergency Shelter, relief shelter, and Extreme Weather staffing maintaining statistics and BC Housing database.
- In consultation with the Residential Services Manager, fulfill management responsibilities in the hiring, encouraging, supervising, of staff reporting to you.
- Provide direction, support and leadership to employees through individual coaching and daily observation.
- Oversee the scheduling of staff and the reconciling of hours, and be responsible for on-call schedule (sick time, vacation, EWR, etc).
- Oversee that policies, standards and procedures are being consistently followed.
- Review guest files, overview the process of investigating and approving or denying guest extension requests.
- Oversee the care and safety of guests.
- Provide back up support to and when required assume functions of staff.
- Performs other assigned duties as required to ensure a safe and secure environment
**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:
- Ability to supervise, coach and lead a small team
- Strong service ethic and a friendly disposition with the public
- Adaptability to change and frequent interruptions
- Team oriented and able to take initiative
- At least two years’ experience working in an Emergency Shelter or similar environment
- Criminal Record Check
- CPR, First Aid and Non-Violent Crisis Training an asset
**HOURS**:
- Temporary, full-time from February 5 - March 27, 2024
Published
January 29, 2024
Location
Langley, BC
Job Type
Full-time (Contract)
Competition #
2024-5052-001
Ministry Unit/Dept:
Gateway of Hope
Salary Range:
$25/hour
Address:
5787 Langley Bypass
Posting Expires:
February 1, 2024 at 4:00 pm
Applications Accepted By:
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