Live - in Superintendent

1 week ago

Toronto, Canada Good Shepherd Centres Full time

**Hours**:10 days in a 2-week period, including every other weekend, with 4 days off.

**Who We Are**

This opportunity is with our Good Shepherd - **Non-Profit Homes Toronto**

**How You Will Make an Impact**

Reporting to the Property Manager, the Live-In Superintendent enhances the dignity and quality of life of our tenants, clients, visitors and staff by being responsible for the day-to-day cleanliness and maintenance of the building. Through responsible leadership and effective role modelling, the Live-In Superintendent is responsible for the demonstration of the Mission, Vision and Values at work within the Housing Department and Good Shepherd Non-Profit Homes.

**Building and Residential Unit Care**

The Superintendent will be responsible for maintaining the cleanliness and functionality of the building, including managing garbage and recycling, cleaning common areas, and ensuring rooms such as laundry and garbage areas are well-maintained. Duties also include regular cleaning of floors, windows, and glass surfaces, as well as maintaining elevator cleanliness. The Superintendent will track and manage cleaning supplies, respond to tenant maintenance requests, and perform or coordinate necessary repairs. Annual inspections of the building, including fire safety system checks, will be required, with coordination of outside contractors when needed. Additionally, the Superintendent may be required to provide cleaning services at various other Good Shepherd sites as part of their regular hours, as assigned by the Property Manager, and as necessary for the housing team.

**Building Mechanical Systems**:
The Superintendent oversees the building's mechanical systems, including boilers, HVAC, and emergency generators. Daily checks and maintenance are performed in collaboration with the maintenance department. They are responsible for keeping mechanical, electrical, and machine rooms organized and clean. Additionally, they conduct inspections as per the preventative maintenance plan, assist with filter changes in tenant units and common areas, and ensure the building remains functional. The Superintendent must be in the building 24 hours for on-call (emergency) coverage

**General Building Responsibilities**

In this role, the Superintendent is tasked with responding to building emergencies, ensuring safety and security, and acting as a liaison between residents and staff. They report any maintenance issues to the Property Manager, oversee general caretaking duties, and maintain positive public relations with the community. The Superintendent must also be available for emergency situations, whether on duty or not.

**Grounds Care**:
The Superintendent is responsible for grounds maintenance, including snow and ice removal, and ensuring sidewalks, ramps, and parking areas are clear of debris. They will assist with minor lawn care, landscaping, and seasonal tasks. They also ensure exterior windows in common areas are cleaned, and any exterior maintenance needs are promptly reported. Regular care of shrubs, flowerbeds, and other landscaping elements is also part of the duties.

**Incident Reports**

The Superintendent will document significant incidents, including details such as time, date, and weather, using the appropriate forms. If necessary, they will contact the police after other resolution efforts have failed.

**Move In/Out Procedures**

The Superintendent will conduct move-out inspections 10 days prior to the resident's departure, noting any damage or repairs needed. The inspection report will be submitted to the Property Manager within two days. Vacated units must be cleaned and prepared for new tenants within five days.

Additionally, the Superintendent is responsible for adhering to all Good Shepherd health and safety rules and ensuring compliance with the Occupational Health and Safety Act and its regulations. This includes minimizing risks to clients, staff, others, and Good Shepherd property.

**What You'll Bring to Our Team**
- Minimum Grade 12 or equivalent with one year working experience.
- Demonstrated commitment to the mission and values of Responsibility, Availability, Adaptability, Hospitality, Quality and Dignity.
- CPR/First Aid certification and WHMIS training
- Demonstrated ability to adapt in a fast paced and changing work environment
- Creativity and flexibility in achieving desired outcomes
- Hospitable in dealings with clients/public/volunteers/staff and other key stakeholders
- Respectful and compassionate demeanor
- Strong communication and interpersonal skills with the ability to work effectively both independently and as part of a team.
- Detailed oriented with a high degree of working in a setting which requires multi-tasking
- Cleaning skills
- Understanding of emergency/fire procedures
- Ability to work with tenants in a supportive environment
- A valid driver license and clean drivers abstract is recommended

**What We Offer**
- Be a part of a caring TEAM THAT SUPPORTS OUR LO

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