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Marketing Coordinator

4 months ago

Winnipeg, Canada IntouchCX Full time

**About IntouchCX**

IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world's biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

**About the Job**

We're changing the way people think about customer care, and we need your help We're looking for an innovative and creative Marketing Coordinator to join our team for a temporary 1-year contract.

The Marketing Coordinator will work with the Growth Team Strategy and Sales Operations Team, and is responsible for the timely execution of compelling sales material for proposals. This role works internally with many departments and requires relationship management to build a network of internal experts to support proposal development. This role also manages the knowledge base for the wider proposal team and will be supporting the implementation of new technologies to improve efficiencies. At its core, the Marketing Coordinator will be able to build responses to Requests for Proposal (RFPs), keep an up-to-date database, and implement new technologies to scale operational workflows for future proposal development.

**As Marketing Coordinator, You Will**
- Assess and understand client needs by reviewing all available documentation
- Lead internal discovery sessions to establish goals and timelines for each project
- Build a network of internal experts to support research and response development
- Collaborate with Marketing and Design teams for branded and creative materials
- Manage a knowledge database of information, ensuring timely updates
- Implement and lead onboarding of new technologies to improve operational workflows

**Requirements**:
**As Marketing Coordinator, You Have**
- A post-secondary diploma or degree
- 1-2 years of experience in writing, marketing and/or project management
- Internet savvy skills with strong working knowledge of and experience with standard office equipment and software such as Microsoft Office +/or GSuite (Google For Work)
- Excellent written/research, proofreading, grammar and critical analysis skills
- The ability to work both independently and within a team environment
- The ability to operate in a fast-paced work environment and switch gears quickly between projects and deadlines
- Excellent attention to detail with the ability to organize, coordinate and track projects
- Above-average time management skills with the ability to follow-up on multiple tasks/details with accuracy and timeliness
- Layout, creativity and "lite" design skills (considered an asset) - please consider your resume as a sample of your work (additional external portfolios to demonstrate skill is also a big plus)
- Strong problem solving and decision making skills
- IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics._
- Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws._

**Benefits**

**Benefits of Working as a Marketing Coordinator**
- Competitive salary from $45,000 CAD (dependent on experience, certifications, and portfolio)
- Industry-leading medical, vision, and dental benefit plans + paid time off benefits
- Amazing career growth opportunities
- Please note that any such advancement or growth opportunity within the company does not constitute the filling of a vacancy or open position and instead constitutes an opportunity to advance into a more senior role based on time in service and exceeding company expectations._