Bartender (Full-time & Part Time)

4 weeks ago

Ottawa, Canada Cocotte Bistro - The Metcalfe Hotel Full time

**Title**: Bartender

**Department**: Food and Beverage - Front of House

**Reports To**: Food and Beverage Manager
- The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era_
- Cocotte Bistro, will be a refined yet casual take on an authentic French bistro with a distinctly National Capital lens. Cocotte Bistro will also bet on bubbles by the glass, thoughtfully sourced ingredients, social hour specials and sharing items prepared and served en cocotte._

**Job Duties**
- Serve guests sitting at the bar or in the lounge and café areas
- Warmly greet all guests entering the bistro, seat guests when possible, answer the phone when possible
- Take room service orders and accurately ring them into the POS, deliver room service orders when possible
- Adhere to recipes and follow established standards to ensure consistency in taste, presentation and quality
- Setting up, cleaning and closing your station while maintaining sanitation and bar organization standards; changing beer kegs, rotating products, inventory counts, and preparing fresh ingredients for each day
- Preparing juices, drink mixes, garnishes, and stocking the bar to ensure bar supplies are readily available
- Receiving liquor, wine and beer orders; rotating products, recording the inventory received and assisting management to ensure stock and products are always on hand
- Prepare and serve all beverage orders for both your guests and guests in the bistro or café, according to recipes, standards and established timing
- Interact with guests, assessing their needs and preferences while also making recommendations; greeting all guests approaching the bar, and giving all guests a sincere thank you upon departure
- Handling cash and card transactions, ensuring charges and change are accurate and balancing the bar till
- Use all equipment, grinders, blenders and tools safely, and in accordance to the provided direction/training.
- Practice a very high level of communication and teamwork with fellow employees and management
- Clean designated areas by following checklist procedures and opening or closing routines
- Be continually aware of, and maintain, the highest standards of professionalism by following the established dress code; maintain a professional appearance, demeanor, and attitude at all times
- Protect the health and safety of others by adopting safe work practices and reporting unsafe conditions immediately

**Advantages**:

- Group insurance plan
- Group RRSP matching
- Vacation pay
- 50% employee discount in all our establishments for the employee and 3 guests
- Corporate culture that promotes employee appreciation
- Employee recognition events
- Company in full growth (perspective of evolution and personal development)

**Schedule**:

- Morning, afternoon and evening shifts
- Monday to Sunday
- Weekend and holiday availability

**Compensation**
- Competitive wage plus tips

**Job Requirements**
- Smart Serve Certification required
- Ability to effectively communicate both verbally and in writing in English and French
- Strong interpersonal skills with a passion for hospitality
- Possess a strong work ethic with a desire to achieve team goals
- Ability to prioritize and manage your time during high volume and busy times
- Being physically able to move quickly, bend, and reach throughout your shift; able to stand and walk for long periods of time 8+ hours and lift at least 50 pounds
- Exceptional knowledge of relevant beverages and legally allowed to serve alcohol (Smart Serve certified)

**Work Conditions**
- Flexible hours including mornings, afternoons, evenings, weekends, and holidays
- Extended periods of standing, and other physically demanding conditions - moving and changing Kegs, carrying boxes, and moving heavy inventory up to 50lbs

**Job Types**: Full-time, Part-time, Permanent, Casual

**Salary**: Up to $16.79 per hour

**Benefits**:

- Extended health care
- RRSP match

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

Licence/Certification:

- Smart Serve Certification (required)

Work Location: In person

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