Order Entry Clerk

3 days ago

Regina, Canada Canature WaterGroup Full time

**About the Company**:
Canature WaterGroup is a dynamic leader in the North American water treatment industry. Partnered with one of the world's largest water conditioning manufacturers, Canature WaterGroup sells residential and commercial water conditioning equipment to Plumbing Wholesalers and Independent Water Dealers in Canada, the US and Mexico. Products are sold through our regional distribution facilities located across North America. The company focus is to provide ‘Exceptional Value’ to our customers by providing high-quality, innovative products backed with expert factory support in the most efficient manner possible.

**About the Team**:
We have a diverse team that shares a positive attitude, problem solving abilities, patience, teamwork and a dedication to superior customer service. This enables us to live up to our commitment to provide Excellent Value to our customers.

**About the Position**:
Canature WaterGroup is looking for driven, talented, and personable individual to join our Order Management team.

Reporting to the Master Scheduler, this entry level, fulltime position works Monday through Friday 8am - 430pm in our Regina, SK office and is responsible for data entry processing of various sales orders using our ERP system. Order Management Clerks will maintain the order until it has processed to ship out of the respective warehouse. This position will also be required to work an occasional holiday as part of the team rotation.
- Work closely with the Order Management team to handle incoming customer purchase orders for processing into a Sales order and sending an order confirmation back to the customer within 24 hours.
- Input customer orders into computerized system
- Ensure accuracy and completeness of all orders entered
- Maintain and update customer databases
- Reviewing stock and availability, determining product & order lead times, communicating with other departments as well as Customers for revision of discrepancies and direction
- Review open sales orders for items not shipped by the due date provided to the customer at the initial time of entry and provide update to Customers when to expect their missing items.
- File and organize order documents as per standard operating procedures

**About you**:

- 1 year of experience in an office / data entry position
- Proficient in data entry and using office software
- High attention to detail and accuracy
- Ability to type accurately and efficiently
- Familiar with databases and data entry processes
- Proficient with Microsoft Office, specifically Excel
- Familiar with Gmail and Google sheets
- Familiar with ERP operating systems
- Must be a team player with a positive and professional attitude
- Customer Service experience an asset.
- Excellent written and verbal communications
- Strong problem solving and customer service skills

**About the benefits**:

- In depth orientation and onboarding program
- Monday through Friday schedule
- Health & Dental coverage, cost-shared between you and the Company
- Paid Vacation
- Paid Personal Days
- Paid Holidays
- RRSP retirement plan and Company match program
- Annual performance reviews
- Employee and Family Assistance Program
- Short-Term and Long-Term disability insurance
- AD&D Insurance
- Life Insurance
- Optional Life Insurance for you and your family

**About the work environment**:

- This position will require concentration and focus to ensure accuracy of information.
- Prolonged periods of sitting at a desk
- Extra hours may be required from time to time to ensure deadlines are met.

**If this all sounds like a fit for you and you are ready to join a rapidly growing company.**

**Then we want to meet you**

**Thank you for your interest in Canature WaterGroup. Only those applicants being considered will be contacted.**

**Canature WaterGroup is an Equal Opportunity Employer.**

**Job Types**: Full-time, Permanent

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday

**Experience**:

- Data entry: 1 year (preferred)

Work Location: In person

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