Division Family Support Coordinator

2 months ago


Stony Plain, Canada Parkland School Division No. 70 Full time

As a** Division Family Support Coordinator **in The Parkland School Division, you will be part of enacting our vision, mission and foundational statements.

**Vision**
Our students possess the confidence, resilience, insight and skills required to thrive in and positively impact the world.

**Mission**
We assure supportive learning environments, meaningful experiences and healthy relationships that create opportunities to develop resilience, to gain diversity in perspectives and to achieve enduring success.

**Function and Purpose of Position**:
Parkland School Division staff demonstrate the belief that student success is linked to student and family well-being. The Division Family Support Coordinator works as an integral part of the Student Supports and Services team by providing connection and support to identified families who are struggling and are in need of connections to community services. The Division Family Support Coordinator helps families to navigate systems through a supportive solution-focused approach.

**Job Duties**:
**Individual Family Supports**:

- Provides timely connection to supports and services for identified families who are struggling and are in need of connections to community supports.
- Maintains a referral system and caseload, including assessing, allocating, and reviewing referrals and triaging as appropriate.
- Conducts inquiries/collects information to determine the nature and extent of the intervention(s) required for students/families, including needs and risks.
- Coordinates and facilitates parent/student meetings, case conferences, and inter-agency consultations as needed.
- In partnership with students/families, develops action plans to address the issues identified during the inquiry process.
- Provides referrals, support, guidance, and problem solving to parents/guardians of PSD students to address issues related to student and family functioning. Provides parenting skill building, emotional support and feedback to parents/guardians on caseload
- Works with schools and families in connecting students to transition supports, for students enrolled in specialized programs who are transitioning to adulthood.
- Provides ongoing communication and follow-up with school staff regarding divisional and community support being provided.
- Supports families in developing their independence in accessing resources, with the goal of transitioning families off caseload.

**Universal Family Supports**:

- Raises awareness and connects schools with community services and resources available to students/families.
- Develops and distributes a regular family support newsletter to PSD parents/guardians and staff that shares community information and resources available in the Parkland Tri-Region (i.e., Stronger Together Newsletter).
- Coordinates and facilitates a regular learning series for parents/guardians of PSD students on topics related to family functioning (i.e., Strong Families sessions).
- Organizes and facilitates workshops and information sessions for school staff, as requested by the Division Principal of Wellness and Community Partnerships.

**Collaboration, Communication, and Reporting**:

- Works as part of a collaborative team including various professionals in the community and school division.
- Develops and maintains a network of contacts and community agencies/members and resources to support the needs of students/families.
- In confidence and with appropriate permission of student/families: obtains, provides, or exchanges information with professionals/agencies to gain access to necessary supports and services.
- Liaises with related community support roles (e.g., Community Connectors) to ensure consistency in support and services to students and their families.

**Other Responsibilities**:

- Consults with the Division Principal of Wellness and Community Partnerships on any potential external partnerships, in alignment with Division procedures.
- Maintains accurate and timely records, and provides reports to the Division Principal of Wellness and Community Partnerships, as requested.
- Develops and revises division documents and resources in response to identified needs.
- Provides regular updates to the Division Principal of Wellness and Community Partnerships on all areas of responsibility.
- Performs other duties, as assigned by the Division Principal of Wellness and Community Partnerships.

**Education and Experience**
- Diploma or Degree in related human/social service field.
- Non-Violent Crisis Intervention and Mental Health First Aid certification would be an asset.

**Experience**
- 3 to 5 years of related experience.
- Experience and knowledge in inter-agency relationships would be an asset
- Proven ability to plan, coordinate and implement supports for students and families
- Experience in providing professional learning opportunities within the area of family support
- Experience collaborating with large teams and being accountable to stakeholders.
- Un



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