Practice Lead-cloud

2 months ago

Toronto, Canada CGI Full time

**Practice Lead-Cloud**:
**Category**: Leadership and Management Roles

**Main location**: Canada, Ontario, Toronto

**Position ID**: J0223-0435

**Employment Type**: Full Time

**Position Description**:
We are Canada's largest independent information technology services firm, and after 40 years, we're still growing

Experience managing Cloud Services including software deployment and upgrades, system setup, system administration, monitoring, incident resolution, problem management, configuration and change management, service desk, security management and monitoring, and capacity planning.

**Your future duties and responsibilities**:

- Act as CGI lead, trusted advisor and business partner in identifying client needs and developing business process and technology solutions that solve critical issues and support organizational priorities
- Build strong relationships with clients in order to better understand and proactively respond to their needs, promote CGI full services offerings and help clients meet their strategic and tactical goals
- Act as outside agent of change for our clients in order to improve services and productivity on an ongoing basis.
- Provide sales leadership to global account teams supporting the client
- Establish credibility and trust across key decision makers and influencers at client organizations.
- Be recognized as the client and industry expert through a clear understanding of industry best practices, and how CGI solutions support and accelerate the achievement of clients’ business goals.
- Assess and respond to gaps between current projects, customer needs, and industry trends/competitive offerings.

**Required qualifications to be successful in this role**:

- Bachelor’s degree in Management Information Systems, Computer Science or related field of study

Qualifications:

- 10+ years of cloud practice management experience; including delivery and contract management.
- Demonstrated success at collaborating, building consensus, and driving multiple projects to completion within cross-functional areas.
- Expertise in management consulting or professional services offerings and go-to-market strategy.
- Ability to develop and build strong productive working relationships with clients and internal stakeholders.
- Global delivery experience
- Industry experience in Telecommunications preferred

Excellent written, oral and interpersonal skills
Excellent organizational and analytical skills
Excellent time and project management skills
Demonstrated financial management skills
Proven leadership and management skills
Ability to critically evaluate and troubleshoot complex problems
Ability to communicate and interact with a wide variety of individuals
Attention to details
Special skills include systems development and planning, systems integration and networking.

**Skills**:

- Practice Lead

**What you can expect from us**:
**Insights you can act on**

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

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