Automotive Service Advisor

5 months ago


Casselman, Canada Laplante Chevrolet Buick GMC Full time

Laplante Chevrolet Buick GMC is seeking a bilingual Service Advisor with an understanding of the automotive service department, great customer experience, and a desire to succeed and contribute to the growing Service department and to the success of the company.

**We offer **an above average base salary with monthly bonus, a premium health benefits package, continuous training and development as well as internal career growth opportunities.

**Responsibilities**:

- Welcome customers as soon as they enter the building;
- Open work orders and expertly recommend required automotive maintenance and repairs to the customer;
- Keep customers informed about the status of their vehicle;
- Must serve and advise customers in order to meet their needs, both on the phone and in person.

**Qualifications: (Requirements and Competencies)**
- Must be fully bilingual in both French and English;
- Service Advisor experience and/or mechanical background would be considered an asset;
- Must have experience dealing with different types of people in a retail environment;
- Must be able to effectively communicate with all other departments in the retail facility;
- Ability to work in a fast-paced industry;
- Willingness to spend time with individual customers, even in a hectic and busy environment;
- Focused, driven, team player, with strong and effective communication skills.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Store discount

**Experience**:

- Service Advisor: 1 year (preferred)

**Language**:

- English & French (preferred)

Licence/Certification:

- Driver's License (preferred)

Work Location: In person



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