Freight Forwarding Customer Service for Import

2 weeks ago


Mississauga, Canada ATLANTIC & PACIFIC INTERNATIONAL GLOBAL LOGISTICS CANADA Full time

**Company description**

we are a medium size freight forwarder. in business for over 40 years.

we are handling commercial cargo, personal effects, cars. import and export

**Job description**

We are seeking an EXPERIENCED Import Operation, Customer Service person to join our team We are a medium size Freight Forwarder located in Mississauga. Position is available immediately and paid salary dependent on experience. Benefits included

**Responsibilities**:

- Handle import files, personal effects, commercial cargo
- containers, LCL cargo & air shipments.
- Troubleshoot and resolve issues and concerns
- Document and update customer records based on interactions

Qualifications:

- MINIMUM 3-5 YEARS in overseas freight/moving, in the transportation industry
- Employed by the freight forwarding company in the last 2 years
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Serious inquiries only for immediate work, please

**Job Types**: Full-time, Permanent

Pay: From $45,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)
- freight forwarding: 1 year (required)

Work Location: In person


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