Night Auditor/guest Service Agent
2 weeks ago
The main duties of the Guest Service Agent/ Night auditor is to provide exemplary service to our customers by responding to requests promptly throughout their stay, handle guest accounts, cash handling, answer incoming phone calls, process reservations/cancellations and modification requests, registering guests and assigning rooms, processing group arrivals and departures, taking, canceling and changing room reservations, processing guests' departures which includes calculating charges and receiving payments, balancing cash and completing related forms. Night Auditor will also be responsible for completing and balancing the daily audit reports, preparing housekeeping assignments, as well as setting up breakfast in the morning.
The successful applicant will have excellent customer service skills, follow all policies and procedures as outlined by management and display a high level of professionalism. Although previous hotel experience is not required, hotel experience will weigh heavily on the selection of the successful applicant.
If you feel you are this person and are looking for a part time/fulltime permanent career, please forward your resume. Night Auditor shifts will be from 11pm to 7am.
Only applicants selected for an interview will be contacted
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $13.00-$14.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Evenings
- Evening shift
- Holidays
- Night shift
- Weekend availability
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Warman, SK: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- customer service: 1 year (preferred)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
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